Motel Duty Manager / Front House Officer (Reception)

Job Advertisement: Duty Manager / Front of House Officer
Location: Queenstown, New Zealand 
Job Title: Motel Receptionist 
Job Description: We are seeking a motivated and experienced Motel Receptionist to operate the daily operations of our motel. As the front of house, you will be responsible for ensuring the smooth functioning of all aspects of the motel, including guest satisfaction and minor staff management. Job may come with some part time housekeeping.
Motel Description: 4 Star Motel in Central Queenstown
Responsibilities: Oversee and manage all motel operations, including front desk and housekeepingEnsure excellent customer service and guest satisfaction at all timesSupervise motel staff, providing guidance and support as neededMaintain high cleanliness and maintenance standards throughout the motelHandle guest inquiries, complaints, and resolve any issues promptly and professionally Qualifications: Previous experience in motel or hotel Reception/Operation is requiredLeadership and interpersonal skills to effectively manage and motivate a diverse teamExcellent customer service skills with the ability to handle guest concerns and complaintsSolid organizational and time management abilities to prioritize tasks and meet deadlinesProficient in computer systems and hotel management softwareStrong problem-solving skills and the ability to think quickly on your feetFlexibility to work in a dynamic and fast-paced environmentA high level of integrity and professionalismApplication Instructions: To apply for this position, please submit your resume, cover letter, and any other relevant documents. In your cover letter, please highlight your relevant experience and explain why you would be a great fit for this role.
We thank all applicants for their interest.