Motel - Area Manager / Business Development ManagerMelbourne Lodge – Queenstown, South IslandCompany: ATQT LimitedPayrate: $35 - $40 per hourLocation: Queenstown, New ZealandJob Description: We are seeking a motivated and experienced Manager to oversee the daily operations of our 3 motels in Queenstown. As the Area Manager, you will be responsible for ensuring the smooth functioning of all aspects of the motel, including guest satisfaction, staff management, financial performance, and property management in terms of repair & maintenance.Responsibilities:Maintaining Business ratings with targets to improve over a period of timeMaintaining Business turnover and profits with targets to improve over a period of timeOversee and manage all motel operations, including front desk, housekeeping, maintenance, and securityEnsure excellent customer service and guest satisfaction at all timesRecruit, train, and supervise motel staff, providing guidance and support as needed - Includes Reception, Housekeeping, and Maintenance StaffMonitor and control expenses, budgeting, and financial performance of the motelMaintain high cleanliness and maintenance standards throughout the motelHandle guest inquiries, complaints, and resolve any issues promptly and professionallyImplement effective marketing strategies to attract and retain guestsCollaborate with the motel owner or management group to develop and execute business plans and strategiesQualifications:Minimum 3 Years experience in motel or hotel management is requiredStrong leadership and interpersonal skills to effectively manage and motivate a diverse teamExcellent guidance on customer service skills with the ability to handle guest concerns and complaintsSolid organizational and time management abilities to prioritize tasks and meet deadlinesProficient in computer systems and hotel management softwareStrong problem-solving skills and the ability to think quickly on your feetFlexibility to work in a dynamic and fast-paced environmentA high level of integrity and professionalismApplication Instructions: To apply for this position, please submit your resume, cover letter, and any other relevant documents. In your cover letter, please highlight your relevant experience and explain why you would be a great fit for this role.We thank all applicants for their interest.
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