Membership Administrators - X2

Details of the offer

Here at the Council, our work is our community. We feel a strong sense of connection to our city, as we play a vital role in making it the place to be, now and in the future. Our diverse, fun team value and respect each other, and work together every day to serve the Christchurch community.
Join our Membership Administration team and help us deliver quality customer experiences, encouraging retention and ongoing participation for our members and customers. We are now recruiting for 1 fixed-term position and 1 casual position, within the team.
About the role | Ko te mahi nei
In a front-line role at the Council, it's not just about service. It's about the customer experience.
You will:

Deliver high-quality services to maximize our customer experience and encourage ongoing participation. More people, more active, more often.
Complete frontline sales and administrative duties as required.
Keep up-to-date with the programs, services, and events offered by Recreation & Sport Centres and the Christchurch City Council, and share this information with customers.

About you | Ko Koe Tenei

You will have excellent communication skills and knowledge of our programmes, services, and events and be able to hit the ground running.
You will be responsible for the administration of membership processes, enrolments, and retention strategies whilst working hand in hand with the customer experience team.
A good working knowledge of Perfect Gym Manager is essential.

Additional Information | Ko etahi atu korero:

Position 1: 12 month fixed-term, 40 hours per week, this position is primarily based at Jellie Park, 295 Ilam Road.
Position 2: Casual hours, to cover team absences as and when required.
Salary: $27.80 - $30.31 per hour.

We understand that recruitment processes can be challenging. If you require any support or adjustments to help you put your best foot forward, please reach out to us at ******.
Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.

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Job Function:

Requirements

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