Member Support Consultant | Robina Jobtype: Full Time
Location: Gold Coast Region
Category: Sales
Job Reference: FLG/1815614
Posted on: 26-Aug-2024
Application Close Date: 25-Sep-2024
About Goodlife Health Clubs:
As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members.
The opportunity:
Member Support Consultants (MSC's) at our Robina club play an essential role in building and maintaining a thriving Goodlife Health Club membership base. MSC's are the first people to interact with prospective members and inspire them to begin their wellness journey with us.
Responsibilities
Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
Achieving the required number of lead contacts via telephone to maximise sales opportunities
Providing sales presentations and tours to prospective members
Creating great member journeys via positive and personalised interactions
Achieving successful outcomes to enquiries
Opening and closing the club as per the club roster
Active involvement in member retention programs, inspiring members to continue their fitness journey
Regular service calls to new and existing members to keep them engaged in their journey
About you:
Current First Aid & CPR certificates.
Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
The ability to solve problems, and overcome obstacles
Outstanding communication abilities - able to listen, understand, empathise and influence others
Tenacity with a natural drive to achieve individual targets and team goals
Customer focused with a desire to achieve exceptional customer outcomes
What we can offer you:
A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super
A complimentary all-access Goodlife membership
Anniversary leave days and an additional free gym membership for friends and family as part of our "recognition for service awards"
Career opportunities with Fitness and Lifestyle Group
Apply Now!
Please visit our website: careers.fitlg.com for a list of all of our current vacancies and to register for job alerts in your area.
We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.
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