100% Kiwi-owned business with a friendly team environment, dedicated to valuing its employees and supporting their success. Over 3 decades of experience in the auto parts service trade. Over 95% of the cars imported into New Zealand are covered.
CONNECTIONS:
Team: Contribute to leadership of the team and to overall business growth
Clients: Develop and maintain strong business level relationships
Suppliers: Build strong rapport with external suppliers/providers
Directors: Work closely with Directors to ensure optimum ROI
DIRECT REPORTS:
Sales & Administration staff & Warehouse staff
KEY DUTIES & RESPONSIBILITIES:
Operations
Formulating strategy, improving performance procuring stock and resources and securing compliance.
Ensure all operations are carried out in an appropriate, cost-effective way.
Improve operational management systems, processes and best practices.
Purchase stock and resources, plan inventory and oversee warehouse efficiency.
Produce freight costing per import consignment and ensure Directors are kept up to date with shipping/excise costs. Ensure the business processes remain legally compliant.
Manage budgets and forecasts
Examine financial data and use it to improve profitability
Lead weekly Operations meeting with senior staff/stakeholders
Be fully familiar with the telephone sales process and be prepared for regular phone cover for staff absence Recruit, train and supervise staff
Manage customer relationships and seek ways to improve the quality of customer service.
Ensure website and other company IT needs are supported by timely, cost-effective contractor support
Assist in building and maintaining the culture of the business through active participation in the day-to-day operations of the business and supporting Directors/team members in any task.
Administration
Produce simple monthly MYOB management accounts and Operations reports to discuss with Directors
Work with company accountants to streamline processes and compliance efficiencies
Control Bank and cash transactions and all day-to-day matters relating to ANZ Bank.
Prepare & file Employment contracts and other HR records
Maintain computer system and imputed with all invoices and commitments.
MPI
Oversee overseas freight & freight claims
Liaise with suppliers with warranty claims (in conjunction with Director)
Prepare overseas and domestic payments
Monitor receivables, credit holds and demands.
Ensure all Health & Safety compliance
Ensure physical security and communications
Liaise with the Landlord/property Administration Manager
Maintain all other business processes, documentation and compliance
Prepare PAYE, GST, and other compliance
Ensure all relevant insurances are in place and up to date
QUALIFICATIONS, EXPERIENCE, SKILLS, COMPETENCIES:
Trade experience (Automotive preferred)
Importer/Distributor trade experience
Proven work experience as Operations Manager or similar role
Knowledge of organizational effectiveness and operations management
Bookkeeping experience, including budgeting and forecasting
Familiarity with business and financial principles
Leadership ability
Qualifications - Preferred
Health & Safety
First Aid Certificate
Other
Proactive, willing to 'sell' change and improve processes
Able to identify issues and willing to listen to other team members including Directors input, to produce good solutions to business problems
Technical appreciation but service mindset
Assist Directors to develop positive team culture
Generous mindset to coach and assist others for sake of better team and business development and support outcomes
If you believe you are the ideal talent for this role, please click APPLY. Please email Leo " [email protected] " to schedule a further discussion.
"As one of the world's largest employers, we believe in talent not labels, and focus on the diverse and unique skills our people bring. Our commitment to equal opportunity, inclusion, and diversity is part of our broader dedication to respecting fundamental human rights across our value chain. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued."
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
What can I earn as an Operations Manager
#J-18808-Ljbffr