100% Kiwi-owned business with a friendly team environment, dedicated to valuing its employees and supporting their success. Over 3 decades of experience in the auto parts service trade. Over 95% of the cars imported into New Zealand are covered.
CONNECTIONS:
Team: Contribute to leadership of the team and to overall business growth
Clients: Develop and maintain strong business level relationships
Suppliers: Build strong rapport with external suppliers/providers
Directors: Work closely with Directors to ensure optimum ROI
DIRECT REPORTS:
Sales & Administration staff & Warehouse staff
KEY DUTIES & RESPONSIBILITIES:
Operations
Formulating strategy, improving performance procuring stock and resources and securing compliance.
Ensure all operations are carried out in an appropriate, cost-effective way.
Improve operational management systems, processes and best practices.
Purchase stock and resources, plan inventory and oversee warehouse efficiency.
Produce freight costing per import consignment and ensure Directors are kept up to date with shipping/excise costs. Ensure the business processes remain legally compliant.
Manage budgets and forecasts
Examine financial data and use it to improve profitability
Lead weekly Operations meeting with senior staff/stakeholders
Be fully familiar with the telephone sales process and be prepared for regular phone cover for staff absence. Recruit, train and supervise staff.
Manage customer relationships and seek ways to improve the quality of customer service.
Ensure website and other company IT needs are supported by timely, cost-effective contractor support.
Assist in building and maintaining the culture of the business through active participation in the day-to-day operations of the business and supporting Directors/team members in any task.
Administration
Produce simple monthly MYOB management accounts and Operations reports to discuss with Directors.
Work with company accountants to streamline processes and compliance efficiencies.
Control Bank and cash transactions and all day-to-day matters relating to ANZ Bank.
Prepare & file Employment contracts and other HR records.
Maintain computer system and input all invoices and commitments.
Oversee overseas freight & freight claims.
Liaise with suppliers with warranty claims (in conjunction with Director).
Prepare overseas and domestic payments.
Monitor receivables, credit holds and demands.
Provide Online sales backup.
Ensure all Health & Safety compliance.
Ensure physical security and communications.
Liaise with the Landlord/property Administration Manager.
Maintain all other business processes, documentation and compliance.
Prepare PAYE, GST, and other compliance.
Ensure all relevant insurances are in place and up to date.
QUALIFICATIONS, EXPERIENCE, SKILLS, COMPETENCIES:
Required/Essential
Trade experience (Automotive preferred)
Importer/Distributor trade experience
Proven work experience as Operations Manager or similar role
Knowledge of organizational effectiveness and operations management
Bookkeeping experience, including budgeting and forecasting
Familiarity with business and financial principles
Excellent communication skills
Leadership ability
Outstanding organisational skills
Qualifications - Preferred
Health & Safety
Bookkeeping
First Aid Certificate
Other
Positive leadership qualities, a can-do spirit & a great attitude
Proactive, willing to 'sell' change and improve processes
Able to identify issues and willing to listen to other team members including Directors input, to produce good solutions to business problems
Technical appreciation but service mindset
Assist Directors to develop positive team culture
Generous mindset to coach and assist others for sake of better team and business development and support outcomes
If you believe you are the ideal talent for this role, please click APPLY. Please email Leo ****** to schedule a further discussion.
As one of the world's largest employers, we believe in talent not labels, and focus on the diverse and unique skills our people bring. Our commitment to equal opportunity, inclusion, and diversity is part of our broader dedication to respecting fundamental human rights across our value chain. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued.
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