Wellington based Are you an experienced IT Support Engineer looking for variety, flexibility, and a chance to grow with a team that values your skills? We're looking for someone who thrives on solving a range of tech challenges and enjoys a good mix of Project support work, field service, and BAU support for clients. Every day will be different. You'll be part of a supportive company with an extensive knowledge base that knows the balance between having a good time and delivering the high level of service their clients have come to expect. What You'll Be Doing IT Support: Providing a high level of technical support services to clients both onsite and remotely365 Experienced: You'll handle Microsoft 365 tasks – think Exchange Online, Defender, Intune, EntraID, SharePoint, and other Microsoft products. Fieldwork & Projects: After a project is sold, you may take charge, lead specific tasks, or support Senior Engineers. It's hands-on and a great way to grow.Hardware and Networking: Familiar with basic hardware setups? Perfect. Comfortable with networking and firewall basics like switching and routing? Even better.Customer Connection: Working for an MSP, you'll get to know customers and be the go-to problem solver they can rely on.What you'll need Over Four years of experience in an IT Support role. Experience with Microsoft 365 setup, configuration, and troubleshooting.A high level of experience with Active Directory/Entra ID, Microsoft Defender, Intune, Exchange Online, SharePoint and other M365 Applications. System Admin experience. Experience with Networking and Firewalls, such as Cisco, Fortinet and MicroTik.Good English communication and great customer service skills.Full New Zealand working rights.Perks & Work Life Competitive Salary Flexible Working: Wellington based, hybrid working. On-Call Rotation: On-call rotation is optional. When you're on, it's paid, with time-and-a-half for calls, and you get a day in lieu.Training and certificationsIncome Protection & Insurance Ready to make every day a new adventure with a supportive team? Apply now – we'd love to chat about what you bring to the table! About placeMe IT ?? placeMe IT is all about connecting the right candidate with the right job in IT. We promote diversity in the workplace and have a human-first approach, striving for meaningful connections. If you feel like you don't cover every base for this role, that's fine and natural; we encourage you to apply anyway. It's rare that somebody ticks every box! ??