DFS New Zealand Limited – Queenstown, South Island
We are currently on the hunt for experienced and highly motivated Sales Associates to join our team working a 4 day work week with 3 days off to enjoy the Queenstown lifestyle!
The role:
As the Sales Associate, you will be the brand ambassador and a smiling face of DFS. You will work on the most important role on the sales floor, being the first direct conduit between our Products and our Customers. You will build customer loyalty and relationships while challenging yourself with the sales and productivity targets.
Selling via the Best Customer Experience
Assist customers in selecting, purchasing, and refunding merchandise while demonstrating excellence in customer service.
Complete customer transactions in a professional and timely manner.
Identify customer temperaments and recommend products that suit their style.
Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate.
Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, reducing waiting times to a minimum.
Floor and Product Presentation
Ensure floor presentation meets or exceeds brand and DFS requirements.
Maintain reasonable stock levels of all merchandise in the department.
Be familiar with the store layout; direct customers to merchandise, services, and facilities as appropriate.
Assist the Management team in the coordination and execution of merchandising activities, e.g., inventory management, promotional activities, and merchandise stock flow.
Key Requirements
Minimum 1 year's sales or cashiering experience in a retail environment.
Proficient with handling a POS register machine.
Ideally have experience or an interest in luxury goods.
Able to work in a fast-paced, high-pressure environment.
High energy level, with a positive approach to job and group responsibilities.
Ability to work flexible hours/shifts, including weekends, nights, and holidays.
Must have the ability to work for the same employer for 1+ years.
DFS New Zealand offers world-class training for employees who demonstrate the values and commitment that DFS aspires to. We also offer a competitive remuneration package, a very generous staff discount, opportunities for regular rewards and commission, discounted health care, and access to free EAP.
DFS is a global company and an equal opportunities employer. People enjoy working at DFS for the work-life balance, culture, and career development. If you are looking for a fun, multicultural, busy environment and your interpersonal skills are top-notch, then we would love to hear from you. Don't delay; send your CV and cover letter today!
Due to the high volume of applications received, we are only able to contact shortlisted candidates.
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