This is a hybrid position in the office in Royal Palm Beach Fl and remote. Must have 3 years of MLO experience with an active NMLS #
Are you looking to work alongside leaders in the mortgage industry that will help you excel in your career? We're looking for a full-time loan partner who will help our applicants get mortgage-ready and support them throughout the loan process. Job seekers should be organized, detail-oriented professionals driven to succeed in their roles. If you're interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today!
Responsibilities
Loan Advisory Services: Provide expert guidance on both Qualified Mortgage (QM) and Non-Qualified Mortgage (Non-QM) loans, including conventional, FHA, VA, bank statement, DSCR, and other specialized loan products, to borrowers and realtors.Client Relationship Management: Maintain strong relationships with clients and realtors, delivering exceptional customer service and ensuring their loan needs are met with tailored solutions.Guideline Mastery: Quickly memorize and apply various loan guidelines and policies, ensuring accurate and efficient loan processing.Compliance and Accuracy: Ensure all loan processes and documentation comply with industry regulations and standards, maintaining meticulous attention to detail.Technology Utilization: Leverage advanced loan processing software and CRM systems to manage client data, streamline workflows, and enhance operational efficiency.Strategic Planning: Contribute to the strategic direction of the team, identifying opportunities for growth and improvement in loan products and services.Problem Solving and Conflict Resolution: Address and resolve any issues or challenges that arise, ensuring smooth and efficient operations.High Energy and Communication: Maintain a high-energy approach to work, being an amazing communicator who can effectively interact with clients, team members, and industry professionals.Provide administrative support such as screening and making calls, booking appointments, etc.Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperworkAct as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressedFollow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer serviceVerify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officerQualificationsExpert understanding of QM & Non QM guidelinesCoachable, with a strong desire to lead others and grow personallyCustomer-focused mindset with the ability to provide exceptional customer serviceDetail-oriented and organizedComputer savviness required including Arive, Google Sheets, Loan Sifter, CRM, AUS, and proprietary mortgage softwareResourceful team player with strong problem-solving skillsAbility to stay updated on market changes and adapt to evolving industry standardsComputer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferredExcellent customer service and communication skills and willing to go above and beyond for customers and teamPreferred degree in banking or finance, and a high school diploma or equivalent is requiredPreferably 5+ years of experience in a professional office or mortgage environment as a mortgage loan officer assistant or similar positionNMLS license or training is not required, but is desiredCompensation$65,000 - $125,000 yearly
About One Stop Mortgage
One Stop Mortgage is a boutique mortgage company based in South Florida, specializing in residential loans with a focus on exceptional client service. We work closely with realtors and referral partners, providing a white-glove experience with a commitment to clear communication and client education throughout the loan process.
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