Live Chat Assistant

Job Description: Performance Lab is seeking a motivated and reliable Live Chat Assistant to join our team in Auckland, NZ. As a Live Chat Assistant, you will be responsible for providing exceptional customer service and support through our online chat platform. This is a part-time entry-level position with no prior experience required. Responsibilities: - Engage with customers in real-time through our live chat platform to answer questions, provide product information, and assist with any issues or concerns - Maintain a high level of professionalism and customer service at all times - Collaborate with other team members to ensure a seamless customer experience - Manage multiple chat conversations simultaneously while maintaining accuracy and efficiency - Keep detailed records of customer interactions and follow up as needed - Stay up-to-date on product knowledge and company policies to provide accurate information to customers Requirements: - Driven and reliable individual with a strong work ethic - Excellent teamwork and communication skills - Effective time management and organizational abilities - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient computer skills and familiarity with online chat platforms - High school diploma or equivalent Benefits: - Vision insurance - Medical coverage - Retirement plan Working Environment: At Performance Lab, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. Our team is diverse, inclusive, and dedicated to providing the best possible service to our customers. Deadline to Apply: September 6, 2024 Equal Opportunity Statement: Performance Lab is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.