Level 1-2 support with a technology/infrastructure focus Professional environment working with an engaged, social team Immediate start, 6 month contract, based in Christchurch This is an excellent opportunity for an experienced Service Desk specialist looking for work immediately over the next 6 months. Provide Level 1, 2 and some L3 support within a team, in a professional, well established internal environment
What our client can offer:
This role will offer great variety and challenge, sitting within a professional service desk team and supporting an array of application and infrastructure technologies, predominantly based on the Microsoft and Cloud stack.
This role sits within an organization that is known for employing high caliber staff who are committed and passionate about the services they offer, and has a very low turnover of staff.
This is somewhere you can make a genuine difference!
What would I be doing?
You'll be the first line of support for users, working in a close knit team, ensuring internal customers are getting the highest level of support. You will be working with a range of formal tools and processes and provide support up to Level 3.
With a mixed application and infrastructure focus, there is significant scope to grow your skills on this contract
What you will do: Play a very key role in a large and diverse professional environment Receive, log/document and see through to completion requests for support from a range of internal users Resolve issues at first point of contact where possible, with customer service being your highest priority Skills and experience we are looking for: Outstanding communication skills Must have at least 1-2 years of experience in a professional service desk role The ability to work well in a corporate team environment Positive, results base focus Please note, a cover letter outlining your skills, experience and interest MUST be attached to your application.
Additionally, we are only able to consider candidates currently residing in New Zealand with the ability to present in Christchurch for interview, and holding full working rights.
What to do next: Apply using the Apply button on this page Returning to New Zealand?
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