Lending Support Officer

At Auto Finance Direct we Empower Individuals by being Flexible, Focused and One.Since 2009, Auto Finance Direct (AFD) have delivered Simple, Effortless vehicle finance solutions.We are passionate about consistently providing our Customers and Introducers with a solution that supports their needs throughout their AFD journey.As a result, this dedicated team proudly continues to make positive traction in the industry.Exciting opportunity!We are looking for a confident Lending Support Officer to join us on a 12-month contract, to embrace the AFD Strategy and deliver Simple, Effortless outcomes for our Customers and Introducers.What you'll be doing:Reporting to our Head of LendingDelivering unbeatable Customer Service through responsible and efficient lending assessments.Developing aligned ways of working through teamwork and innovation.Supporting best brand and reputation priorities by maintaining mutually beneficial relationships with our Customers and Introducer network.Demonstrating a firm understanding of industry regulations (i.e. Responsible Lending, AML/CFT, Privacy Act 2020).Providing warm, clear and positive communication.About YouPrevious experience in a Lending and Payouts role is preferredExceptional written and oral English skillsProfessional and coachableA high level of integritySound knowledge, skill and experience with the Microsoft Office productsMust be legally entitled to work in New ZealandWhy you should come work with usCollaborative, encouraging environment, where your input is welcomedFree daily boot camp at the on-site training gymNewton Road locationParking providedEmployee Assistance Program (EAP) services providedHours and LocationFull-Time12-month contract - Maternity Leave cover
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