Kitchen Hand Plus Customer Service Representative

Details of the offer

A busy bakery looking for a kitchen hand plus customer service rep to join our team.
Working hours will be minimum 35 hours per week depending roster or seasonal requirement.
At least one year of relevant experience or relevant qualification required.
Duties and Responsibilities:  Maintain overall restaurant and kitchen cleanliness.
Ensure that stock levels are maintained and purchased accordingly as required in the restaurant.
Operate check out and supervise when floor gets busy.
Communicate effectively with employees, customers, vendors and agencies  Handle customer inquiries and complaints  Liaise with owner to determine if there is any update to the menus and/or special deals  Monitor compliance with the health and safety regulations.
Such other duties that may be assigned from time to time  Preparation and planning of meal designs  Responsible for assessing food and labour costs  Ensuring that food costs are kept within budget  Ensuring that all food prepared meets management expectations of quality  Demonstrating to other staff procedures and techniques that will be required to assure quality  Encouraging frank and open communication between staff and management  Ensuring that the kitchen is kept clean at all times  Forecasting stock requirements and Ordering stock  Monitoring Health & Safety requirements within the restaurant  Ensuring that all staff comply with Health and Safety regulations  Performance of any other duties as required by Management  Ensure that kitchen activities operate in a timely manner.
Provide support to junior kitchen employees with various tasks including line cooking, food preparation, and dish plating.
Recruit and train new kitchen employees to meet restaurant and kitchen standards.
Create schedules for kitchen employees and evaluate their performance.
Adhere to and implement sanitation regulations and safety regulations.
Wash and chop vegetables (for example, tomatoes, peppers, onions and mushrooms)  Cut, slice and grill meats like chicken, ham and beef  Monitor food stock and place orders, as needed  Recommend new recipes to update our menus  Maintain a clean cooking station and sterilize equipment It is a Full-time role working minimum 35 hours per week including evening shifts and weekends, we need people who are committed and turn up to work on time unless they have a reasonable excuse.
Essential Requirements:   Able to work long and  Able to work flexible hours including weekends We need people who are committed and turn up to work on time unless they have a reasonable excuse.


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