Full time Permanent
Based in Rotorua
He angitutanga: About the Role:
The Trust Coordinator is responsible for supporting the Trust team in the Rotorua office to manage a portfolio of trusts. The coordinator role must maintain an understanding of the affairs of each trust within the portfolio and ensure high standards of service delivery.
Main Responsibilities:
Administration of trusts within a defined portfolio
Collaboration with team members and other key stakeholders in preparation for owner and trustee meetings, hui, and Maori land court hearings
Creation of meeting materials, including meeting invitations, presentations, reports, and provision of supporting documentation
Responding to enquiries from customers and other stakeholders
Updating core administration systems in accordance with our processes
Contribute to the preparation of Maori Land Court applications
Minimum Requirements:
At least 2 years of proven experience in a customer service or administration role within a medium to large organisation
A genuine care for customers, with exceptional customer service skills
Resilience, ability to be flexible, and someone who can think on their feet
A friendly and approachable nature; you enjoy being part of a high-performing team
An ability to build relationships both internally and externally through open and clear communication, both verbal and written
Good working knowledge of Microsoft Office, especially Outlook, Word, and Excel
Experience or understanding of the rural sector would be beneficial
Experience with Microsoft Dynamics CRM, SharePoint, and/or M365 is a plus
Pae Tahi- Te Whakahua | A desire and ability to practise correct pronunciation of Te Reo Maori (essential)
Pae Tahi- No Ia Ra | An understanding and living of Tikanga Maori on a day-to-day level (essential)
Eligibility to work in New Zealand is essential
This is an opportunity to join a supportive organization that values work-life balance and career development. We are a tight-knit bunch, passionate about supporting Maori landowners to protect and enhance their land. The expertise and fresh perspectives you bring will be valued highly and will be critical in enabling our vision.
So that the foundations of ancestral lands may be solid, benefitting Maori from our past, present, and future alike. This is Te Tumu Paeroa, guardian, support, and advancer of the mana of Maori land everywhere.
Our role is to provide professional trustee services for Maori by carrying out the terms of trusts and ensuring the whenua is protected and enhanced for future generations. To learn more about the important work we do, please check out our website: www.tetumupaeroa.co.nz .
He pehea te tono | How to apply
Please click 'Apply For This Job' and provide a covering letter and CV. Applications for this role will close 7th November unless filled prior.
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
Which of the following Microsoft Office products are you experienced with?
Do you have a current New Zealand driver's licence?
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