Full time Permanent Based in Rotorua He angitutanga: About the Role: The Trust Coordinator is responsible for supporting the Trust team in the Rotorua office to manage a portfolio of trusts.
The coordinator role must maintain an understanding of the affairs of each trust within the portfolio and ensuring high standards of service delivery.
The main responsibilities of this role will include: Administration of trusts within a defined portfolio Collaboration with team members and other key stakeholders in preparation for owner and trustee meetings, hui and Maori land court hearings Creation of meeting materials, including meeting invitations, presentations and reports, and provision of supporting documentation Responding to enquiries from customers and other stakeholders Updating core administration systems in accordance with our processes Contribute to the preparation of Maori Land Court applications Minimum Requirements: At least 2 years of proven experience in a customer service or administration role within a medium to large organisation A genuine care for customers, with exceptional customer service skills Resilience, ability to be flexible and someone who can think on their feet A friendly and approachable nature, you enjoy being part of a high performing team An ability to build relationships both internally and externally through open and clear communication, both verbal and written Good working knowledge of Microsoft Office, especially Outlook, Word and Excel.
Experience or an understanding of the rural sector would be beneficial.
Experience with Microsoft Dynamics CRM, SharePoint and/or M365 is a plus.
Pae Tahi- Te Whakahua | A desire and ability to practise correct pronunciation of Te Reo Maori (essential).
Pae Tahi- No Ia Ra | An understanding and living of Tikanga Maori on a day-to-day level (essential) Eligibility to work in New Zealand is essential.
This is an opportunity to join a supportive organization that values work-life balance and career development.
We are a tight-knit bunch, passionate about supporting Maori landowners to protect and enhance their land.
The expertise and fresh perspectives you bring will be valued highly, and will be critical in enabling our vision.
So that the foundations of ancestral lands may be solid, benefitting Maori from our past, present and future alike.
This is Te Tumu Paeroa, guardian, support and advancer of the mana of Maori land everywhere.
Our role is to provide professional trustee services for Maori.
We do this by carrying out the terms of trusts and ensuring the whenua is protected and enhanced for future generations.
To learn more about the important work we do please check out our website: Keeping our values close at hand, top of mind and always in the heart.
Kia Mau!
Being great at our job is how we make the most difference for whenua and whanau.
We work as one, we trust each other, and value our differences.
We treat everyone with dignity, fairness and empathy.
Integrity is the heart of everything we do.
He pehea te tono | How to apply Please click 'Apply For This Job' and provide a covering letter and CV.
Applications for this role will close 7th November unless filled prior.
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