It Operations & Compliance Manager

Details of the offer

We're looking for an enthusiastic IT Manager or Senior Lead to join our growing SaaS scale-up!
In this exciting role, you'll oversee our internal IT infrastructure, drive technology improvements, and ensure compliance.
This is a unique opportunity to combine some hands-on IT management with high-level strategy in a dynamic environment.
Join us and be a pivotal part of our tech journey.About InnoCraft and MatomoAt InnoCraft, we offer analytics products and SaaS to enable our users to grow their business.
We believe in openness, privacy and 100% data ownership.
Our mission is to liberate analytics, and we are passionate about measuring for success.
That's why we created Matomo Analytics, the leading open-source analytics platform used on more than 1 million websites and apps in over 150 countries, available in more than 50 languages.Roles and ResponsibilitiesDevelop and maintain the Information Systems Strategic Plan (ISSP).Develop, review and enforce IT policies.Ensure robust data protection, regulatory compliance and cybersecurity.Develop & test business continuity and disaster recovery plan.Oversee IT budget and maintain vendor relationships.Drive technology transformation.Evaluate, select, and configure new tools.Oversee & manage hands-on internal IT infrastructure such as GitHub and Atlassian.Manage relationships with our Technology IT Partner and our Security Partner, overseeing their hands-on work and their strategic IT services.Identify and recommend relevant IT training programs for staff.Develop monthly reports.Minimum RequirementsBachelor's in computer science, IT, or related field.Relevant certifications (CISSP, CISM, ITIL, etc.)
are highly valuable.3+ years' experience in a Senior IT role AND 3+ years' experience in a Hands-on IT role.Skills in identifying and mitigating cybersecurity and operational risks.Expertise in creating and enforcing IT policies and processes to ensure security, compliance, and operational efficiency.Experience creating and maintaining detailed documentation.Ideally experience in hiring, mentoring, and leading an IT team.Ideally experience leading IT transformations and adapting to growth.Willingness to provide direct support for IT infrastructure (e.g., hardware/software, MS 365 management) when needed.Strategic thinking and proactive mindset.Leadership and team collaboration skills.Business acumen and effective alignment of internal teams and external vendors.About youProblem-solving mindset.Ownership and accountability.Adaptable and self-motivated.Diplomatic communication style.Assertive when required.Stays curious and up to date with changing technologies.LocationMust be Located in New ZealandDiversity and InclusionInnoCraft celebrates the things that make you, you!
We are an inclusive employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status or disability.
We actively seek diversity in our workplace and embrace individuals with unique backgrounds, perspectives, and abilities!Come join our growing team that's helping ensure a safer, more privacy-focused web/internet!
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Nominal Salary: To be agreed

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