Universal Communications Group NZ Ltd (UCG) is a leading supplier of telecommunications network design, construction, operations and project management services. The company is relied upon by some of Australia's and New Zealand's largest telecommunications operators to research, develop, trial and deliver new broadband deployment concepts, smart city technologies and bespoke IoT solutions. UCG works closely with network operators to optimise the performance of their existing and planned infrastructure and to ensure that deployments are delivered fit for purpose and future proofed.Ko ta matou mahi - About the roleAre you driven by a passion for cybersecurity, network systems, and cloud services? Join UCG as an IT Infrastructure Engineer, where you'll play a critical role in implementing and maintaining the technology infrastructure that supports our business operations. Reporting to the Head of IT & Business Intelligence, you'll ensure our hardware, software, network resources, and cloud services are secure, efficient, and reliable.This is a permanent, full-time role (40 hours per week, Monday to Friday) based in our Penrose office in Auckland. If you're proactive, result driven, and committed to building a safe, resilient platform, we'd love to hear from you.Salary range: $90,000 to $100,000 per annumKo to mahi - What you will do.Champion our IT systems by educating end-users on their value and promoting best practices.Identify and act on opportunities to enhance system use and uptake, collaborating with the Technology Centre.Design and implement IT infrastructure solutions, including hardware, software, networking, and cloud services.Serve as the technical lead for implementing and maintaining cyber security, monitoring and responding to potential threats.Manage and resolve server, network, and backup issues to ensure system reliability.Set up, configure, and commission new IT equipment, software, and updates as needed.Communicate service interruptions and work to ensure minimal disruption to our workforce.Support the Head of IT & Business Intelligence with cyber security protocols, including Darktrace and Sophos End Point Protection.Ensure compliance with ISO27001 and other information security standards.Proactively monitor and manage IT infrastructure risks with a focus on safeguarding privacy and confidentiality.Manage the IT provisioning process for new employees, setting up equipment and access levels in line with company policy.Maintain an accurate IT asset register, ensuring efficient inventory management and asset audits.Collaborate with offshore IT Engineers for seamless onboarding and user support.Assist in maintaining UCG's ISO27001 accreditation by supporting audits, coordinating corrective actions, and keeping pace with evolving requirements.Na tou rourou - What you will bringBachelor's degree in information technology, computer science, information systems, or a similar field.A minimum of 5 years' experience working in a similar role.Previous experience with Fortinet Firewall.Previous experience deploying and managing Microsoft Azure resources.Previous experience with Darktrace cybersecurity platform.Previous experience with Sophos End Point Protection.Previous exposure to Nokia OLT and 3CX experience is desirable.Proficient with Windows Server, Active Directory.Good knowledge of networking protocols, such as TCP, IP, and OSI models.CompTIAA+, Microsoft, or Network+ certification.We are a passionate, diverse and inclusive team where to 'Empower By Creating Better Connections" is our stated purpose. We recognise our success and that of our customers is dependent on the achievements of our people. Through training, personal development, support from leaders and our work and project opportunities we can take your career to the next level.The benefits of working at UCG include:Active social club and DEI committee.Health care and accommodation benefits.UCG and our team members are committed to our core company values of Performance, Respect, Innovation, Teamwork, Quality, Safety and Integrity. Our values are our promise to each other and are non-negotiable behaviours that underpin our company culture.Me pehea te tono - How to apply.If this opportunity sounds like the right career move for you, we look forward to receiving your application. However, only persons with current work rights in New Zealand should apply. No recruitment agencies, thank you.Personal data held by UCG relating to employment applications will be stored and managed in accordance with our Privacy Statement which is available on our website at cg.co.nz/privacy-statement.Follow UCG on LinkedIn: https://www.linkedin.com/company/universal-communications-groupYour application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as an Information Technology Infrastructure Engineer?What's your expected annual base salary?Researching careers? Find all the information and tips you need on career advice.
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