Are you currently looking for progression and stability? Or maybe simply looking for a change? Do you want every day to be different?We are looking for a range of people, with all levels of experience and all walks of lifefor this new and exciting opening, which provides the opportunity to enhance your customer service skills and experience!The role: Work in a fast-paced phone-based team taking inbound calls and offering a memorable experience to the customers you encounter. Day to day you will be:Actively listening to customer needs; providing them with effective solutions to queriesUpdating customer details and using multiple databases and systemsEscalating calls to the appropriate internal teams and providing admin assistanceBeing an active team player, participating in team meetings and contributing towards the overall success of the businessEliminating stress and providing certainty for customers during the call The hours and location: Day-time shifts are rostered Monday – Sunday, 40 hours per week between 7am and 7pm. Full flexibility to work different shift patterns is required in this position. Graveyard shifts are from 11pm – 7am. Part-time available, we are happy to consider you for this role if you can work a minimum of 4+ shifts per week. The offices are conveniently located in Penrose, walking distance to the Penrose train station. There is also free parking provided onsite.Training and Career Development:Your first few weeks will consist of well-structured training, and going forward you will be paired with highly experienced staff members and mentors for further supportOngoing learning and development is offered – gain work experience in other areas, receive one-on-one coaching and feedback, attend in-house training sessionsTo stand out from the rest, you will have:A passion for interacting and learning about peopleA drive to deliver an exceptional customer experience in every interaction,Self-motivated to achieve targets and goalsEffective communication, questioning and listening skillsA great work ethic and a positive attitudeIf you have a passion for customer service, we want to hear from you!Please note that we can only consider your application if you are already located in Auckland and have eligibility to work in New Zealand. Latest jobs listed in Call Centre & Customer Service nib is New Zealand's second largest health insurance provider. They offer value for money and have been providing affordable health cover to more than one million people across the Tasman for more than 60 years! The Role: Taking inbound phoneMonday to Friday standard business hoursHealth and wellbeing allowances and discountsDiverse organisation that is very active in the communityAbout the Company & Culture: Our client is a well-known business who provide services within the logistics sector. Supporting customers and clients across a range of industries. They are a dynamic business committed to delivering exceptional service.3-6 month full time assignment!Gain skills in B2B client servicesCompetitive hourly rate + 8% holiday payJob description The organisation we are recruiting on behalf of prides itself on their people-centred culture and continuous improvement approach. It takes their people to achieve this and we're looking for new Insurance Consultants – Sales toThe other day I was chatting to a client about the 'typical' job seeker profile of 2024. We were discussing candidate wish lists, and the similarities and differences when compared to previous years.…Working in recruitment over the last 7 years, I often notice a surge in candidates approaching me in the new year looking for new job opportunities. Employees come back from holiday and realise… #J-18808-Ljbffr
