The Role | Te mahi
We are seeking a Porter/Concierge to provide an exceptional level of service that exceeds expectations of our guests.
Who We Are | Ko Wai Matou
Sudima Christchurch Airport Hotel, conveniently situated next to Christchurch Airport, offering easy access to both the airport and the vibrant city center for our international guests. At Hind Management we believe 'We Are all Valued - He Kura te Tangata', our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. Our brand portfolio is one of the most accessible in New Zealand, which comes from our belief in empathy, understanding and accommodating differences.
This is a Part-time role based at Sudima Christchurch Airport with an hourly rate of $25.00 per hour.
Responsibilities | Nga haepapa
Assist with guest enquiries
Ensure guest messages, dry cleaning are delivered in a timely manner
Communicate with DM or FOM of any issue/s that are raised
Assist Front Desk during busy check in and check out to ensure guests are receiving the best possible services
Record all luggage stored in an orderly manner
Keep the luggage store room tidy and accessible at all times
Follow any emergency procedures from DM when an emergency arises
Must be updated on the knowledge of all room categories and amenities
Hotel security floor checks
Regularly inspect the lobby and public areas to ensure that the standards of the hotel are maintained and comfortable for guests, visitors as well as employees
Requirements
About you | Ko koe tenei
Commit to minimum of 20 hours per week
Ability to work shifts
Full driver's license
Professional personal presentation and a great work ethic
Ability to work well within a team and build and maintain successful working relationships
Excellent organisational skills, able to prioritise conflicting tasks professionally
Strong guest service orientation
Demonstrates initiative and flexibility
Right to Work in NZ
Benefits
We are all valued | He kura te tangata
Discounts at our hotels, restaurants and spas across our network
Staff, family and friends rates at our hotels
Meals on duty and uniform provided
Excellent reward & recognition events
Service and anniversary gifts and benefits
Wellbeing programme including Health insurance discounts
Our values are based on caring, working together, and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.
Nau mai, haere mai, tauti mai!
Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, email our Talent Acquisition Team at ******. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.
We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self.
Our Values
E MANAWANUI ANA MATOU - WE CARE
KA WHAI MATOU I TE TIKA - WE DO THE RIGHT THING
KA MAHI TAHI MATOU - WE WORK TOGETHER
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