Hotel Or Motel Receptionist

VR Group Hotels and Apartments – Christchurch, South Island
Location/ Place of work - Parkview on Hagley Christchurch
Wage/Salary - $29.66 per hour
Job Type - Permanent Full-time
Minimum Guaranteed Hours/week - 30 hours per week
We have vacancies for a Receptionist to join our Front Office Team.
Qualifications:
Some formal hospitality course is preferred.
At least 12 months of experience in a similar role or a starting level hospitality qualification.
Some experience working in a hotel environment is required.
Tasks Include:
Greeting and welcoming visitors, and directing them to the appropriate person.
Arranging and recording details of appointments.
Answering inquiries and providing information on the goods, services, and activities of the organization.
Answering, connecting, and transferring telephone calls.
Receiving and resolving complaints from clients and the public.
Receiving and distributing correspondence, facsimile messages, and deliveries.
Maintaining the reception area clean and tidy.
Advising on and arranging reservations and accommodation.
Performing other clerical tasks such as word processing, data entry, filing, mail dispatch, and photocopying.
Multitasking (guest handling in person, on phone, emails, text, OTA messages).
Sole charge of shifts - handling reception on their own without other colleagues, supervisors, or managers on shifts at reception.
Responsible for public area, law & order on property, and safety and security of occupants related to various guest matters.
Candidates must be willing and able to work in:
Split Shifts
Some Weekends
Candidates must show their eligibility to work in New Zealand.

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