Hotel Front Office Professional- Hotel Receptionist/Guest Service Agent

Details of the offer

JetPark Hotel Auckland Airport is part of the JetPark Hotels group - we are an award-winning 4-star plus property that is proudly New Zealand owned and operated.
We are looking for a full-time Hotel Receptionist/Guest Service Agent to join our busy Front Office Team. You will be the first and last point of contact for our guests, processing check-in/check-out and assisting with guest queries. If you are an experienced hotel receptionist and are happy to work both the AM or PM shift on a rostered basis including weekends, we'd love to welcome you to our friendly team. From time to time, you may be asked to cover Night Audit to allow for leave for other staff.
To be considered for this role:
1 year or more previous hotel Front Office experience; training will be provided.
You must be available to work on a flexible rostered basis for AM/PM including weekends (rosters are on a rotating basis).
You have high attention to detail and love using your customer service skills.
You are familiar with hotel software including POS and PMS systems.
You are hardworking and reliable.
You are eager to learn and develop your career in the hospitality industry.
You have good decision-making skills and can use your initiative.
We offer a friendly workplace where you're truly part of the team, staff benefits, free meals, free parking, modern uniforms, along with the opportunity for learning and career development.
Come and join a team that is dedicated to excelling at all things hospitality, a team where passion for truly outstanding guest service is shared, in an environment where you can be your "best" self.
This is a fantastic opportunity to represent a well-respected property undergoing full refurbishment, and you will work alongside a great team – apply today!
Please note, we are NOT able to support accredited employer work visa applicants for this position.
If interested, please submit your application via Seek with a cover letter and CV to Shyna Khan, Human Resources Advisor.
Your application will include the following questions:
How many years' experience do you have as a guest services agent?
Which of the following statements best describes your right to work in New Zealand?
How much notice are you required to give your current employer?
Are you available to work on a rotating roster?
Which of the following property management systems (PMS) do you have experience with?
Do you hold a current New Zealand General Manager's certificate?
How many years' experience do you have as a Hotel Guest Service Agent?
What's your expected hourly rate?

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Nominal Salary: To be agreed

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