Location: CBD, Inner West & Eastern Suburbs Reference ID: 965931 Contact: Kitti Smith Email: Call: 9689 8906 West Sector: Business Support Job Summary - Up to $90,000 + Super + uncapped commission - Monday to Friday, 10am - 6pm, Sydney CBD - Contact Centre Team Leader, grow and develop your team Job Description About your new employer This is a rapidly growing organisation that believes in not only empowering its staff but its clients and customers also. They have a very clear and strategic focus on exciting growth over the coming years. About your new job You will be leading from the front and leading by example. Duties will include but won't be limited to the following: Daily management of a team of 10 Contact Centre Agents Training, mentoring, developing and recruiting of Agents Responding to incoming online enquiries Ensuring Agent quality and compliance Manage the career growth and development of all Agents Providing regular coaching and development opportunities for all Agents About you Proven Contact Centre Team Leading experience, ideally within the Telco environment Strong computer skills and the ability to successfully navigate multiple systems Excellent communication skills, both written and verbal Proven experience in leading a high-performing team and maintaining high performance Willingness to lead from the front and work alongside the team Ability to manage multiple tasks and prioritise effectively What's in it for you - Great environment and team culture - Monday to Friday, 10am – 6pm - Generous salary of up to $90,000 + Super + uncapped commission - Excellent opportunity to manage and grow a high-performing team - Convenient Sydney CBD location To apply, please select APPLY NOW or contact Kitti Smith at or 02 9689 8906 for further information and a confidential conversation. #J-18808-Ljbffr