Full timeAdd expected salary to your profile for insightsBank of China (New Zealand) Limited is on an exciting journey to become New Zealand's leading global bank. With a passionate team of 100+ based in the Auckland and Christchurch CBD, we are committed to the success of our customers.About the role:Reporting to the Business Development Manager, you will be assisting our Home Lending Specialists with home loan processes, customer due diligence, post-draw-down and file management.Key responsibilities include:Assisting with general product and service enquiries and recommending solutionsAssisting our Home Lending Specialists with their portfolioMeeting with customers and opening accountsManaging post-lending processes to ensure timely repaymentsProcessing key documents as requiredPreparing monthly reports to key stakeholdersPerforming ongoing due diligence on existing customersAbout you:Be able to demonstrate customer service excellenceBe able to demonstrate customer service excellenceHave the ability to manage multiple priorities and deadlinesBe able to think outside of the box to solve problemsGood knowledge of Microsoft Office Suite programsYou will also be fluent in English and Mandarin as you will be required to communicate with and provide reports and other information to Bank of China Head Office.Why Bank of China New Zealand?At Bank of China (New Zealand) Limited we're growing fast, so there's no limit to what you can learn and where you can go. We're proud of who we are globally and even prouder of what we're building together locally. As we proudly celebrate our 10th anniversary of operating in New Zealand, our team thrives on being challenged and is driven by the possibilities of our future.Your application will include the following questions:How many years' experience do you have as a Lending Associate? Do you have customer service experience? Which of the following statements best describes your right to work in New Zealand? How many years' experience do you have in the financial services industry? What's your expected annual base salary? How would you rate your Mandarin language skills?Researching careers? Find all the information and tips you need on career advice.
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