High Level Retail Security Personnel – Auckland Working on a Permanent Full-time basis at Westfield Newmarket, Red Badge Group are looking for highly motivated & well-presented individuals who can bring their outstanding customer service & people skills to our team!
As we continue to grow, we currently have multiple opportunities for individuals who are wanting a change, to develop & grow or are starting to progress a career in security!
What's on Offer:
Flexible working hours and competitive weekly pay
Opportunities for career progression with individual learning and development training
Role variety – multiple work opportunities and experience
Welcoming and supportive team environment
24/7 Support from the office and management team
About Us:
Red Badge Group is New Zealand's leading independent provider of security and crowd management services across Key Facilities.
About the Role:
Maintaining the safety and security of all individuals within the shopping environment
Detect, deter, and observe customers.
Locking/unlocking the mall or allowing after hours access to contractors
Using specialist technology to assist with reporting.
Create a positive working relationship with internal and external stakeholders (client, police etc).
Patrolling the mall to monitor entrances & exits, and high-risk areas
Monitoring and responding to customer conflicts, incidents or medical issues.
Manage crowd flow in event of fire evacuations or other large incidents.
Provide clear and concise daily reports detailing any incidents, observations, or actions taken during the shift.
Provide outstanding customer service to all customers and retailers.
Maintain a high level of professionalism at all times
About you:
Prior experience in a customer-facing role such as hospitality or retail; security or a related field is preferred, but not required. We offer training for qualified candidates.
Valid Green COA Security License is desirable; however, Red Badge can support you in obtaining one if you are 18 years old or over, have a clean criminal record & eligible to work in NZ.
Excellent interpersonal and communication skills, with the ability to interact with a diverse range of individuals in a positive and professional manner
Strong observational skills and attention to detail
Ability to remain calm and composed in high-pressure situations and make quick decisions when needed
Able to take directives from Site Supervisors, Managers & clients; and work well in team environments
Possess a strong, professional work ethic and desire to take responsibility.
Must be reliable, confident & honest at all times
Physical fitness and the ability to stand and walk for extended periods
Availability to work flexible hours, including at least 1 weekend day.
Applicants for this position should have NZ residency or a valid NZ work visa.
'Apply Now' to express your interest in the role - we would love to hear from you!
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