Health Claims Administrator / Service Delivery CoordinatorWe are seeking a Service Delivery Coordinator to join our Service Delivery team at Active+ that manages the delivery of a range of rehabilitation services.This role is responsible for coordinating and allocating referrals to our network of health providers and supporting them to undertake their work. It will also support the team's management of the service contracts with administrative duties.Reporting to the Service Delivery Manager, the role will suit someone with experience in health-based administration and management in a New Zealand setting. The role requires someone with experience as a dynamic, organised and process driven coordinator where providing outstanding customer service is your passion.Our Head Office is located in the heart of the Auckland central business district and we offer hybrid working arrangements.Key responsibilities of the role include:Health Claims ManagementService Delivery - General administration tasksDay to day administration of specified contract.To be successful in this role, you'll bring:Previous experience in health-based administration and management in a New Zealand setting preferred;Adaptability - we work in a fast-paced and dynamic environment, so the ability to perform at pace and manage multiple projects simultaneously is essential;Track record of success in operational roles;Previous experience in a coordinator role comparable in size;Excellent written and verbal communication skills;An awesome personality, willingness to get involved and become part of our great team;A desire to be, and work with, 'The Best'!;Experience with Gensolve (patient management system) is desirable.You must have New Zealand residency to apply for this role.Benefits:Competitive remuneration packageFlexible working arrangementsDiscounts on products and services from a range of our partnersComprehensive internal training programmes and other supports for professional developmentChristmas and New Year breaksKo wai matou | Our OrganisationActive+ is the largest New Zealand owned supplier of rehabilitation services in New Zealand, with over 1,400 health providers across a wide range of disciplines delivering service across New Zealand. We've been in business since 1990 and are owned by Southern Cross Healthcare New Zealand.As an organisation, we are committed to upholding the principles of Te Tiriti o Waitangi and providing a culturally safe environment that demonstrates manaakitanga and embraces the unique perspectives and experiences of our people. We aspire to have a workforce that reflects the diversity of Aotearoa New Zealand and welcome applications from people of all communities and backgrounds.
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