Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world's leading business travel marketplace. We are proud to be an equal opportunity employer, embracing the richness of diversity to create a positive impact. There is an exciting road ahead of us at a time where travel needs real, impactful change. We're hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product.RequirementsMake an ImpactThis role will oversee a key product area, working closely with our strategic partners booking.com. You'll be pivotal in setting and executing the product vision and strategy for this product. You will lead a team of product managers and collaborate closely with cross-functional stakeholders to deliver exceptional products that meet customer needs and drive business success within your designated market segment/product area.What You'll Get To DoProduct StrategyDefine and articulate the product vision and strategy for your designated market segments, aligning with broader company goals and market opportunities.Lead the development and maintenance of a strategic product roadmap specific to your domain, ensuring alignment with Serko's vision, priorities and market opportunities within that segment.Prioritise product initiatives based on potential business impact, customer value and resource availability, ensuring alignment with strategic objectives.Product LeadershipDevelop and communicate a compelling product vision aligned with Serko's business goals and market trends for your designated market segment/product area.Identify and validate market opportunities, user needs, and emerging trends specific to your domain to shape a comprehensive product strategy and roadmap.Conduct market research, competitive analysis, and gather customer feedback to inform strategic product decisions and drive continuous improvement.Define and track key performance indicators to measure product success and impact on business objectives.Collaborate with marketing and sales to develop compelling value propositions, monetisation strategies, and go-to-market plans that drive product adoption and revenue growth.Connecting Strategy Across OrganisationEnsure alignment and coherence across product initiatives and product teams, serving as the central point of coordination and communication.Facilitate cross-functional collaboration and communication, bridging gaps between product management, engineering, marketing, sales, and other key stakeholders.Identify synergies and opportunities for collaboration between different product initiatives and teams.Act as a strategic advisor and thought leader, providing insights and guidance to stakeholders on product-related matters.Drive cross-functional alignment on product priorities, timelines, and deliverables.What You'll BringProven track record of leadership in product management within an e-commerce environment.Deep understanding of product management principles and best practices.Customer centricity backed by evidence-based decision-making and strong commercial acumen.Exposure to experimentation, A/B testing, etc.Exceptional leadership and influencing skills.Excellent communication, presentation, and interpersonal skills.Analytical mindset with proficiency in data analysis and interpretation.Exceptional adaptability and resilience in navigating ambiguity.Proven ability to thrive in a fast-paced, dynamic environment.Strong facilitation skills, fostering collaboration and creativity.BenefitsAt Serko we aim to create a place where people can come and do their best work. Offering competitive benefits that support you as an individual. Some of the benefits we offer at Serko are:A competitive base salary and discretionary incentive plan based on individual and company performance.KiwiSaver coverage with employee contributions matched up to 3% of salary, and life insurance.Health & Wellbeing: Discounted Southern Cross Health Insurance, access to confidential support, guidance and counselling service, wellbeing and voluntary leave, and free flu shots.Parental Leave Coverage: 20 weeks on full pay, return-to-work support, plus partner's 3 weeks of paid leave.Focus on development: Access to a learning & development platform and opportunity for you to own your career pathways.Apply:Hit the 'apply' button now, or explore more about what it's like to work at Serko and all our global opportunities at www.serko.com/careers.Serko is an NZ Immigration Accredited employer and holds the NZ Advanced GenderTick Accreditation.
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