Rentokil Initial is one of the largest business services companies in the world. Our company operates in all major economies of Europe, North America, Africa, Asia and the Pacific. The company has some 38,000 employees providing a range of support services in over 66 countries worldwide.We have an exciting opportunity available for an operational expert to take the next step in their career or to continue working in their field of choice. You will have the opportunity to showcase your operational experience while balancing day-to-day responsibilities and developing our team to achieve their full potential.The Head of Operations is based in Auckland, however, responsible for New Zealand and Fiji.This is a key management position and will work closely with the NZ Regional Managers and senior leaders across the Pacific to deliver Operational capability, compliance and effectiveness across NZ. This role will also be responsible for our national specialist services encompassing Biosecurity Fumigations and Structural Birdwork and take a leading role on the integration and development of our Biosecurity Pest Management category. Reporting directly to the Managing Director and supporting a team of people across New Zealand and Fiji, you will be responsible for the following outcomes:Leading a safety cultureProactively manage service delivery to consistently meet customer contractual expectations to positively impact client retention and growthDeveloping, leading and managing a first-class technical, training and operational support teamCreation and delivery of the NZ operational plan working closely with other Pacific and global teamsSupporting the effective management of our people, P&L and operational measuresDriving operational efficiencies and continuous improvement to work smarter, not harderFor Brilliant Execution you will need:Business Qualification Degree / Diploma or relevant experience in delivering scaled businessA demonstrated commitment to safety and a proven track record in building a safety cultureProven Leadership capability with complex teams across multiple locationsStrong operational principles and experience managing logistics, supply chain and scheduling systemsEngaging leader with experience in coaching and developing team members with the willingness to be a 'hands-on' leader where requiredAbility to focus and have a flexible approach when faced with change, completing priorities and work demandsDemonstrated commercial acumen to manage budgets and costsEffective interpersonal skills with the ability to build strong relationships with both internal and external stakeholders and peersDemonstrated track record of successfully delivering against targets, KPI's and cost efficienciesThe ability to positively challenge the status quo and champion continuous improvementWhat's in it for you:Opportunity to work for a global organisation that is a leader in its industryCompetitive and rewarding remuneration packageEstablished brand and job security in an essential industry, with a long history of success and stabilityRecognition and appreciationWork life balanceFamily culture and co-workers that love what they doOngoing coaching and developmentCareer progression opportunities within a large global organisation with a strong track record of employee development and promotionIf you are ready for the next step in your career or want a new challenge APPLY NOW!
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