Head of Department - New Plymouth - Awanui Group
Awanui Group New Plymouth
4 days ago
Description
Head of Department - Specimen Reception
We are seeking a highly skilled and motivated individual to take the lead in our Taranaki lab as the Head of Department - Specimen Services.
About the Role:
This is a full-time permanent role, working 65-80 hours per fortnight.
You will oversee the operation of our busy Specimen Services department and be responsible for driving process improvement initiatives to ensure efficient and accurate processing of specimens.
You will prepare rosters which include weekday, evening, and weekend staffing.
You will lead, motivate, and mentor a team of approximately 7 staff members.
You will foster a collaborative and positive work environment, promoting open communication, teamwork, and employee engagement.
Your Key Responsibilities:
Evaluate existing specimen reception processes and identify opportunities for improvement.
Ensure compliance with accreditation standards and laboratory policies within the Specimen Services department.
Collaborate with other department heads, laboratory management, and external stakeholders to optimize processes and ensure smooth workflow coordination.
Requirements:
Excellent leadership and team management skills, able to motivate and inspire staff members to achieve departmental goals.
Exceptional communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders.
Previous supervisory and/or staff management experience including roster planning/management.
Demonstrated track record in process improvement, workflow optimization, and implementing quality management systems.
What's in it for you:
Fully supportive operational team environment with supportive development programs for personal growth.
Access to EAP and the company's Health & Well-being programs.
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