Guest Services Representative (Full Time) - SkyCity HotelA bit about the roleAs a Guest Services Representative, you'll play a big part in making sure that our hotel guests have the best time during their stay with us. You're one of their first and last points of contact when they check in and check out. Your responsibilities include providing front desk services to guests, processing guest payments, and acting as a source of information on various things. This is a full-time role, and flexibility around availability is ideal.A bit about youYou'll be someone who is approachable and has great customer service skills - this will shine when you're greeting our guests when they check in, helping them out during their stay, and wishing them goodbye when they check out. You'll be somewhat sales-minded and feel confident to up-sell/cross-sell additional SkyCity offerings to elevate customer satisfaction. This role also involves some administration work, so you'll know your way around a computer. Previous hotel experience is advantageous!The perks?$2.50 hot buffet meals and other heavily discounted offerings in our staff caféSubsidised health insurance through Southern CrossSubsidised staff parkingFree entry to the Sky Tower whenever you want!Discounts across our Hotels & Restaurants + third-party discounts tooOpportunities for training and up-skilling within the team and across the businessAt SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.If you are after a winning career, please apply online today by clicking Apply Now!
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