Guest Service Agent/ Duty Manager

Front Office & Guest Services (Hospitality & Tourism)
Full time
Christchurch City Hotel is a newly built hotel located in the central city. We have opportunities for Front Office professionals seeking to be a part of our close-knit team. We are seeking team members who have an enthusiastic attitude to work in the hospitality industry with a keen eye for detail. Although previous experience is preferred, we do value your passion to deliver amazing guest experiences.
Qualifications & Experience
Minimum of 2 years experience in a Front Office environment. Knowledge of SIHOT PMS will be advantageous. Prior reservations experience required.
Tasks & Responsibilities
Oversee daily operations for maintenance, housekeeping, and front office.
Ensure all processes are carried out efficiently and adhere to health and safety regulations.
Provide outstanding guest service in accordance with company policies.
Motivate and maintain good relations with team members.
Cross-train in F&B at our rooftop restaurant & bar, The One.
Your application will include the following questions:
Do you have professional housekeeping experience?
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a guest services agent?
Do you have customer service experience?
How would you rate your English language skills?
Which of the following Microsoft Office products are you experienced with?
Are you available to work on a rotating roster?

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