Growth Operations Manager

Details of the offer

Growth Operations Manager (Campaign Management)#GreatMindsDon'tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.About The TeamUber Eats has been a market leader in Online Food Delivery for the past 8 years in NZ. While there are many Kiwis that have ordered a meal through us, there are plenty of others who haven't tried our products and services yet. The NZ team obsesses over growing our business in New Zealand; across eaters, delivery people and restaurants. Our cultural value #GoGetIt embodies the attitude and mentality of Delivery at Uber. We provide the best customer experience possible for our consumers, as well as facilitating growth and earnings for our merchants and drivers!The NZ team aims to make Uber Eats the best platform for earners, merchants & eaters; identify & deliver sustainable growth and manage business risks.About The RoleThis role is an awesome opportunity for applicants who enjoy flexing both their left & right brain to drive business growth. Focused on both finding new consumers, and giving our current consumers more reasons to use the Uber Eats app, more frequently, you'll get to design programs & campaigns to hit these growth goals, then roll up your sleeves alongside the team and bring them to life. While enjoying a balance between strategy and deployment, you'll be a crucial part of a small but mighty team in NZ, that will have a clear impact as we continue to expand our footprint, services & offering in the country.Your Impact In RoleStrategic creation & design: Get creative to develop new & compelling strategies (or leverage what's working across other parts of our global business) to hit our consumer growth goals in both new launch cities & existing towns.Effective Deployment: Working alongside leading agencies, internal experts & other ops/marketing teams around ANZ, you'll have your hands on the tools, pressing the buttons to make a splash around our cities.Measurement & Reporting: You'll be responsible for reporting on our growth initiatives to the wider business, able to hero the successful initiatives, and cascade the learnings from the underperforming ones.Experience Champion: You'll champion the experience of what consumers see, feel & receive when they use the Uber Eats app in New Zealand, covering aspects such as design feedback, localization & product roll outs.The experience you'll bring:Consistent track record of bringing initiatives to life, while working across a set wide of stakeholders including design, legal, operations & external partners/agencies.Strong analytical capabilities and data acumen. You've had experience working with both qualitative and quantitative data to help steer you to build effective campaigns, then objectively measure the success afterward.Strong implementation skills. You've had experience using growth tools eg. CRM, Social, and know what best practice looks like.Creative courage. You've pushed the boundaries of what traditional growth & marketing might look like. Not afraid to be a little edgy or try a campaign that might be a bit of a gamble, if it has high upside potential.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesInternet Marketplace Platforms
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Nominal Salary: To be agreed

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