Graduate Opportunity - Water Industry Telemetry / Service Desk Role

Graduate Opportunity - Water Industry Telemetry / Service Desk Role Watercheck are a leading provider of telemetry for compliance and water management in New Zealand. We have over 20 years' experience dealing with telemetered data within the water industry.
We have a full-time position based in our Christchurch office. The role is focused around working with our customers in the agricultural/horticultural sectors, supporting our service desk and technology products.
Key Responsibilities (training will be provided): Providing customer and field installer support via phone and email communication.
Troubleshooting and problem-solving technical issues remotely.
Assisting customers with compliance support and liaising with regional councils.
Setup, configuration, and administration of connected field devices.
Operating our ERP and telemetry software platforms.
Key Attributes Required for Role: An interest in technology – specifically helping clients get the best outcomes from our products/software.
Excellent communication skills, both verbal and written.
Honest and hardworking.
Accuracy and a keen eye for detail.
Well organized, practical, and methodical.
Able to work unsupervised, as well as within a team.
Desire to get the job done.
A passion for customer service and satisfaction.
The position provides variation and the opportunity to work within a company with great people and progressive customers. Training will be provided to assist the successful applicant with this position.
Please send a copy of your resume to: ******
Application Questions: Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have in a Service Desk Role?
Do you have a current New Zealand driver's licence?

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