Management (Information & Communication Technology)
Full time
Comrad is a leading provider of comprehensive Radiology Information Systems (RIS) within Australia and New Zealand.
Ignited by our passion for enhancing the patient journey, we set out to think and do things differently. Technology continues to transform our industry, and our customers' requirements are continually evolving. Comrad is evolving too; we have embraced a culture of innovation that thrives on partnership with our customers to help them achieve the best possible patient and business outcomes.
About the role
Reporting to the CEO, you will provide strategic leadership to the delivery and customer service teams, enhancing Comrad's operational and delivery performance. With a key focus on the customer experience, you will set internal service management and operational processes to best support this while looking for continuous business improvement opportunities. Finding optimal ways to deliver and utilising technology to do this will ensure resources and support are aligned well across the Customer Services, Customer Applications and PMO teams. You will also bring a level of support to the teams you lead on creating positive customer relationships and be a strong advocate for Comrad products and services.
About you
We are looking for an experienced leader who is skilled in leading teams across multi sites. You will be highly customer oriented and have a strong track record as a customer services manager, IT manager or service delivery manager preferably with some health sector knowledge. An IT background which includes a working knowledge of database management, operating systems, server management and ITIL processes and procedures is also advantageous.
We have a fun and collaborative work environment where you will be encouraged to embrace our values of being Brave Challengers that Own it.
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years of people management experience do you have?
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