We are looking for a Food & Beverage Supervisor to join our fantastic team. Reporting to the Restaurant Manager, you will work alongside one of the most professional Food & Beverage teams in the country and be exposed to a wide range of food styles from our daily changing menu. In your role you will be responsible for delivering the highest level of service and supporting your team while on shift.What you will doYou will have an effective presence on the floor, ensuring that all restaurant services are seamlessly delivered and to train our team to meet our world-class fine dining standards. In addition you will –Manage and adapt to individual guest requests and preferencesEnsure dining areas are prepared to LQA standards prior to each serviceAttend the daily Service briefings, to ensure you are knowledgeable about our daily changing menusTraining and teaching team members on service standardsUsing our POS system, ensuring accurate transactionsWorking alongside the kitchen team to maintain a cohesive serviceWork different shifts covering breakfast and lunch or dinner servicesMake coffees, cocktails and serve other beverages (including wine)Provide an exceptional service through your knowledge and passion for delivering a memorable dining experienceWhat you will bringIn addition to your immaculate presentation, charming smile and positive attitude, you will:A background in fine dining and wine service is preferredPrevious senior level Food and Beverage experience in boutique lodges or 5 star propertiesExcellent wine knowledge and relevant qualificationsAbility to train and grow a team of mixed skill levelsKnowledge and experience with Hospitality Management systemsStrong and effective communication skillsAbility to work accurately in a fast paced and dynamic environmentA team player who is caring, flexible and respectfulReliable, honest and engaged with excellent attention to detailAnd a winning personality, with the ability to surprise and delightPlease note this is a permanent role and you must be able to work on a permanent contract or commit for longer than 1 year.What we offerWe offer delicious staff lunches and access to our Staff Perks Programmer with a wide range of discounts and deals with our suppliers and partners. In addition, we endeavor whenever possible to provide staff with 2 days in a row off each week. Having your own reliable transport is essential as public transport doesn't come out to the lodge.About UsSpectacularly located on the shores of Lake Wakatipu, Mata kauri Lodge offers luxury lodge accommodation in Queenstown and looks out to a mesmerizing panorama of the big three; The Remarkable, Cecil and Walter Peak. Just seven minutes from bustling Queenstown, this is an alpine, lakeside retreat, nestled in one of the world's most strikingly beautiful landscapes. With clean lines in glass, stone and timber, Mata kauri's own take on luxury is understated and welcoming, embracing guests and championing the mountains cape. Voted as one of the top three lodges in New Zealand and Australia, Mata kauri is your ultimate sanctuary after a day spent atop mountains, exploring vast fjords, chasing thrills and simply discovering this unique region.
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