Fleet Team Leader - Full Time - Auckland SouthAbout Us: At Tourism Holdings Limited (thl), we are the world's largest campervan operator, with operations in NZ, AUS, US, and the UK, including brands like Maui, Britz, Mighty, Apollo, Cheapa Campa, Hippie, El Monte RV, Road Bear RV, and Just Go. We are also New Zealand's premium tourism company, operating iconic Kiwi brands like Kiwi Experience, Waitomo Glowworm Caves, Waitomo Homestead, and The Legendary Black Water Rafting.
About the Role: Are you ready to lead a dynamic team and make a real impact? As our Fleet Team Leader, you'll drive performance, productivity, and efficiency in vehicle movement, ensuring our fleet is always in the right place at the right time. Your leadership will ensure timely repairs, compliance renewals, and smooth processes, minimising delays for our customers.
What You'll Do: Lead & Manage: Oversee a team of 10, ensuring timely motorhome relocations and seamless operations.Collaborate: Work closely with Scheduling, Workshop, Customer Service, and other teams to optimise vehicle assignments and communication, including managing off-fleet vehicles (pending repair) and site movements. Staff Processes & Planning: Oversee attendance, rosters, and training, including developing Standard Operating Procedures for drivers. Efficiently allocate workload to meet daily staffing goals, conduct vehicle stocktakes, and manage significant computer-based tasks.Train & Develop: Provide feedback and coaching to enhance team performance.Monitor & Evaluate: Keep an eye on daily deliveries and workflow, developing action plans as needed.Fleet Excellence: Plan vehicle returns, manage incidents, and maximise fleet availability. Efficiently allocate vehicles, adjust vehicle assignments based on vehicle standards and changes, and demonstrate agility, flexibility and quick problem-solving to address unforeseen challenges. Support the Fleet/Scheduling Team Leader with advanced vehicle allocation as needed.Continuous Improvement: Champion best practices and drive continuous improvement initiatives.Health & Safety: Promote a safe work environment and manage all health and safety procedures.What We're Looking For: Strong communication and interpersonal skills.Technical knowledge of vehicles and systems.Proficiency in Microsoft Office.Ability to work under pressure and solve problems.Team player with flexibility and reliability.Flexibility to work on a roster, including weekends and public holidays.What's in it for You?
Join a team that lives and breathes travel and experiences. Want to go on a road trip with friends and family? We'll hand you the keys. Want to go caving and abseiling? We'll provide the gear. Working for thl opens a world of fun experiences, and you'll probably have to rewrite your bucket list. Our diverse crew will make you feel welcome from day one.
Apply now! Ready to take the wheel and drive success? Apply now to join our team as a Fleet Team Leader!
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