About us: Relocate to sunny Hawke's Bay - houses are affordable, schools are great, and the commute is short. A fantastic lifestyle awaits you and your family. HSM Group is a results-driven organisation in Hastings, Hawkes Bay which is passionate about delivering quality and innovative solutions for our clients. We've grown to become one of the most trusted security and fire companies, with every member of our team being crucial to our work. We are locally owned and have operated for 27 years. We are now looking for a Fire Operations Manager with extensive experience in fire and sprinkler installations with an in-depth knowledge of the relevant standards, who can also demonstrate skills in, and have experience of, managing all aspects of installation jobs and leading teams to achieve results on budget. The job represents an exciting opportunity and challenge for a driven individual who relishes owning their work to manage and grow the division and deliver successful projects. Job description: The tasks and responsibilities for the job are to manage HSM's fire and sprinkler division, managing a team of at least 10 to 14 staff and overseeing the team's installation projects and other work, delivering work on budget to a high standard of workmanship and client satisfaction, while ensuring that all work is compliant with the relevant NZ Standards. You will be solely responsible for the success of the division. Key tasks and responsibilities: Team Management Recruit, develop, lead, motivate, mentor, and manage a team including technicians, estimator and administrators, fostering a drive for high standards of workmanship, accountability and adherence to processes to ensure they perform effectively and meet quality standards. Identifying training requirements to develop the team's skills. Job Management Monitor and have oversight on tender responses including estimating project costs, anticipating potential issues and identifying cost-effective solutions, and reviewing design work to ensure projects will meet standards. Active management of workflow and effective operation of the job management system, setting and achieving budgets by ensuring targets are met and expenses are controlled, obtaining and managing variations as appropriate, setting KPIs and ensuring accountability across the team. Actively supervising installation work with site visits, being pro-active in identifying and solving any issues quickly and in a cost-effective manner and always updating management regarding project budgets, costs and job tracking. Relationship Management Customer focus: Promoting collaborative customer relationships with positive interactions, with a value-added solution focus and a particular emphasis on outstanding service delivery, exceeding expectations. Build and maintain strong relationships with designers, technical and compliance contacts and other regulatory and local authorities. Liaise with other divisions: Collaboration with other divisions where appropriate to ensure that all the requirements of their projects are met, requiring effective communication and coordination to deliver integrated solutions to customers. Driving Growth Expand and develop the fire and sprinkler division, streamlining and managing the division's structure, processes, and strategies for growth. Compliance and legislation Meeting standards: ensuring that all jobs are performed to the requisite legislation and NZ Standards for fire and sprinkler installations. Health & Safety and Quality Management (to ISO standards) delivery: Maintaining a strong health and safety culture, ensuring H&S compliance and implementation of site management procedures and overseeing the quality management system to ISO standards. Hours of work: Full time role, generally Monday to Friday. Remuneration: An attractive remuneration package is on offer for the right candidate, including a top salary, phone and company vehicle. Location: the job is based from our office in Hastings but the jobs are in the wider Hawkes Bay area dependent upon where our customers are located within that area. Required Skills and Experience: Installations: Extensive experience of fire protection installations including fire alarms and sprinkler systems, having ideally a minimum of ten years' experience. Operational and project management expertise: experience in managing projects with an ability to deliver on time and within budget, overseeing all aspects of the job including client and third party liaison, workmanship and stock ordering in a time and cost-effective manner. Technical Knowledge: detailed knowledge of the NZ Standards applicable to fire and sprinkler installations. Desired Skills: Excellent communication and inter-personal skills and the ability to develop solid customer relationships. Self-motivated, with excellent time management and problem-solving skills and the ability to work well under pressure. Drive and commitment to meet new challenges. Organised and pro-active, anticipating changes and with the ability to be flexible. Excellent attention to detail. Experience of leading small to large jobs. If you have the required skills and are looking for an exciting opportunity within a growing and successful company, then please forward your CV to #J-18808-Ljbffr