We're on the hunt for a solution-focused Field Service Technician with a strong background in hydraulics and mechanical engineering to provide top-quality product support and training to our customers. Based in Tauranga, you'll be responsible for the installation of all Doherty attachments when required, diagnosing and troubleshooting product problems, identifying solutions, and working with the customer to resolve reported issues. As well as attending sites for all product-related issues and allocating resources to resolve these, you'll regularly liaise with internal and external key contacts to ensure we continually provide top-quality product support.Key Requirements:Good knowledge of modern excavator systems and in particular excavator hydraulicsExcellent understanding of hydraulics and ability to read and develop schematicsAn Engineering/Trade Qualification and/or CAD experience would be advantageousAbility to read working drawingsFull Drivers LicenceKnowledge and experience working on civil sitesAbility to work autonomouslyWillingness and ability to travel nationallyExcellent computer skills in particular Excel and WordGreat verbal communication skills with the ability to relate well with othersWhy Should You Apply?Be part of a fast-thinking team that constantly pushes the industry boundariesThis is a position which has a real influence on the company's product developmentRapid developing international Group focused on qualityExcellent growth and advancement opportunitiesSolid remuneration package on offerOur entire team live by our four core values - Deliver what we promise, Exceed expectations, Attitude (be part of the solution), and Love what we do. If you believe in these values, then you'll fit right in.About us:As part of the global Kinshofer Group, Doherty Couplers & Attachments design, manufacture and distribute world-leading earthmoving attachments for the construction, demolition, quarrying and mining industries. With a fully owned Australian Subsidiary and licensing agreements in the USA and UK, we're a fast-growing company offering a great working environment with opportunities to advance and learn alongside an innovative team. We're a great bunch of people, that absolutely love what we do!Interested?Please email your cover letter and resume by 5pm, 30th November, 2024. Note: if we find our superstar, we may close this job advert earlier.Applicants MUST have New Zealand residency or a valid New Zealand work visa to be considered for this role.Your application will include the following questions:Are you available to travel for this role when required?Which of the following statements best describes your right to work in New Zealand?Have you completed a qualification in engineering drafting / engineering design?What's your expected annual base salary?How many years' experience do you have as a field service technician?How many years' experience do you have as a Hydraulic Technician?
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