Our Purpose Here at Datacom, we connect people and technology in order to solve challenges, create opportunities, and discover new possibilities for the communities we live in.
About the Role This role is challenging, interesting, and integral to the service we provide to our clients.
As a Field Engineer, you will be supporting a variety of different IT environments, at times on-site with our clients, providing desktop and engineering support.
You will be working closely with our clients, so outstanding communication and customer service is an essential focus in this role.
Your professionalism will be a key strength, together with your technical ability.
Please note that due to the security requirements of our customers, this role is only available to New Zealand Citizens and/or Permanent Residents.
What You'll Do Some of your responsibilities will include: Onsite support across a number of clients in varying locations (a valid NZ driver's license is required) Building and supporting end-user devices (PCs, laptops, thin clients, printers, mobiles, tablets, point of sale equipment) Diagnosing faults / troubleshooting / problem solving Network support Windows desktop and server support Building productive working relationships across a variety of colleagues, clients, and suppliers Continually innovating in your work environment What You'll Bring To be successful, you will ideally have had at least 2 years' experience in a similar role, with a wide range of general IT skills.
You will demonstrate excellent problem-solving and communication skills.
You'll need to be a self-starter, with good organisation skills and attention to detail.
Why Datacom?
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours, and professional development courses to name a few.
You'll have the opportunity to learn, develop your career, connect, and bring your true self to work.
You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
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