JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this opportunity involves:We have an exciting opportunity for a Facilities Manager to join our Work Dynamics team in Christchurch, NZ. The Facilities Manager is responsible for meeting and improving client satisfaction, meeting financial targets including growth and margin targets, and key people and operational metrics.Reporting to the Senior Facilities Manager, you will ensure the retention and growth of the portfolio under management for all services. The role provides local management, operational support, client management, and an escalation point to ensure superior performance of the account and identify opportunities to grow the accounts and meet the client's objectives.An Overview of the role:Accountable for all aspects of the service delivery and performance for local Work Dynamics lead client accounts in New Zealand.Maintain oversight of and manage service performance in relation to local Work Dynamics lead accounts.Monitor or manage the agreed account governance programme including regular reports and client interface meetings, as required for all local Work Dynamics lead accounts.Working with HR Business partner and regional/corporate account directors, complete recruitment and resourcing to maintain and deliver client services.Maintain visibility over the operational compliances and certifications for all client sites; ensuring that appropriate actions are taken by account teams.Liaise with Regional/Corporate Account Directors to develop client communication plans for your local client stakeholders and ensure their implementation at local level.Ensure that fully executed contracts or engagements services are in place for all services provided.Support local business whilst working with the Work Dynamics Business Development teams.Sounds like you? This is what we are looking for:Experienced facilities/operations manager with demonstrated people management skillsRisk and critical environment management and similar related operational deliveryAbility to work with a dynamic and varied workload, capable of juggling conflicting prioritiesExcellent client relationship managementAbility to identify and implement opportunities for operational efficiency/improvement and implement solutionsWhat you can expect from us:You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.Location:On-site – Christchurch, New ZealandIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
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