Technology Delivery Manager

Technology Delivery Manager
Company:

Lab3


Details of the offer

Senior Talent Partner @ LAB3?, connecting great talent with Azure | DevOps | Security | Data & AI & 365 opportunities in New Zealand Are you passionate about technology, building high-performance teams, and exceeding customer expectations? Then this may be the role for you! We are on the hunt for a Technology Delivery Manager with an understanding of Microsoft solutions to lead a team of engineers in our professional services team, enabling them to optimise delivery.
The Role
Oversee the delivery of Azure cloud focused engineering services ensuring strong collaboration with project managers, high client satisfaction, and the achievement of KPIs.
Lead and manage a team of engineers, promoting a culture of high performance and continuous improvement.
Conduct career management for the team, including recruitment, onboarding, development, performance appraisals, and succession planning.
Along with the team, support our CTO in driving the evolution and enhancement of engineering service offerings to stay ahead of industry trends and exceed client expectations.
Assist your team of engineers in finding pathways to solve complex technical problems and staying up to date with technological advances.
Help maintain and improve internal LAB3 processes, including documentation, practice hygiene, end of month processing, and reporting.
Actively participate in cross-functional LAB3 initiatives and events. Personify LAB3's values.
Collaborate with the GM Engineering Services, Domain Leads, and other TDMs to align cross-functional efforts and optimize service delivery.
Report to the GM Engineering Services with regular updates on team performance, project status, and strategic outcomes.
The Ideal Candidate
Proven leadership and people management skills of a geographically dispersed technical team.
Excellent communication and stakeholder management abilities, capable of navigating complex client and team dynamics.
Strategic thinker with strong organizational and planning skills.
Ability to handle high-pressure situations and make critical decisions promptly.
Prior experience with cloud-based engineering and service management operations.
Strong understanding of Service Management platforms, preferably ServiceNow.
Familiarity with DevOps principles and practices.
Broad knowledge of Microsoft solutions, including Azure and Microsoft 365.
Experience in implementing and managing ITIL processes.
Relevant industry certifications are highly regarded (e.g., ITIL, Microsoft, DevOps).
What's in it for you?
Become part of Australasia's largest Azure engineering practice where you can sharpen your expertise and contribute to the latest innovations in tech and services.
Be part of a company that is leading the way in specialized areas and partners on high profile client projects.
Work with a 13-time Gold, 6-time Microsoft Advanced Specialisation & 5-time Microsoft Solutions Partner.
Thrive in a team that is always learning, always innovating, and making waves on a global scale.
Be part of a supportive working environment that values inclusion, flexibility, diversity, and differences.
We work flexibly and recognize the importance of your overall wellbeing! Work from home or in a hybrid way as long as you can meet our clients' needs optimally.
Ultimately we will help you to fear less, achieve more in a fast-paced, innovative environment - are you ready to accept the challenge?
Fun Culture Club events and social engagements, Certified Great Place to Work for Australia and New Zealand, 3-time winner of LinkedIn Start-up of the year award, the latest being in 2022.
Ready to disrupt the industry? So are we... so join us in taking that step towards fearing less and achieving more.
Apply now or get in touch with Gayatri, part of our Talent team. If you have questions, on +******** or ******.
Apply now.
Seniority level Mid-Senior level
Employment type Full-time
Job function Project Management and Information Technology
Industries IT Services and IT Consulting
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Job Function:

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Technology Delivery Manager
Company:

Lab3


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