NPDL | Auckland, Auckland | Information technology | Not Applicable | Full-time | Job ID: REF4755LAre you ready to make your mark in the world of IT and EDI?Do you have the technical, analytical and customer service skills to support and optimise our current business systems landscape?Neptune Pacific Direct Line (NPDL) are experiencing a period of significant transformation and growth. Formed in 2020, Neptune Pacific Line acquired Pacific Direct Line, bringing together two of the South Pacific's top shipping and logistics companies to support the full supply chain of our customers in the region. NPDL is part of The Wonderful Company headquartered in Los Angeles, CA.Job DescriptionAs the EDI System Analyst, reporting to the Senior Business System Analyst you'll take the lead in planning, implementing, and supporting cutting-edge EDI solutions across the NPDL group of companies. Your expertise will drive seamless integration with our service providers, and your impact will be felt at every level of our business. No two days will be the same! You'll be at the forefront of exciting IT projects, tackling a diverse range of technical and functional tasks.Here's what you'll do:Solution Development:Partner with business units to identify and document needs, objectives, and current challenges.Craft IT solutions tailored to business requirements, clearly presenting options to decision-makers.Develop and maintain business process documentation and other artifacts essential for IT solution implementation.Design workflow solutions for Cargowise One, Oracle Fusion, or custom applications, guiding users through decision-making.Operational Support:Provide technical assistance to resolve day-to-day IT issues related to CargoWise One and integrated applications.Support core operational processes including Freight Liner & Agency, Forwarding, Customs, Warehouse, and more.Offer guidance and hands-on training to end users, ensuring they maximize application functionality.Coordinate issue resolution with broader IT teams and escalate service tickets with product vendors when necessary.Utilize service management tools to track production support, manage user communication, and uphold service levels.Project Management:Lead approved IT projects from planning through execution, maintaining project plans and communicating progress to stakeholders.Oversee reports and technical developments from globally dispersed teams, ensuring seamless coordination.Safety & Compliance:Uphold company and legislative health and safety objectives, setting an example of safe working practices.Stay informed on HSQE best practices and promote them within the team.Business & Continuous Improvement:Provide support to the wider business, offering CargoWise advice and executing administrative tasks as needed.Identify and champion potential technology improvements, preparing reports that analyze costs, risks, and benefits.Challenge the status quo and recommend innovative solutions to drive continuous improvement.QualificationsHere's what you'll bring to the table:Experience: 6-8 years of EDI project implementation in enterprise applications, with at least 4 years focused on shipping and/or logistics EDI communication.Expertise: In-depth knowledge of EDI transactions, standards, and protocols, particularly for Port Messaging, Invoicing, Transportation, and EDIFACT.Technical Skills: Experience in operating and managing various modules, with proficiency in MSSQL T-SQL scripting and a functional understanding of SQL concepts, including tables, views, and schema objects.Software Proficiency: Familiarity with Oracle ERP Fusion Functions and CargoWise, with CargoWise certification as a plus.Troubleshooting: Strong ability to troubleshoot data interface issues and provide effective solutions.Project Management: Solid knowledge of standard project management principles, with a focus on milestone-based task management in a fast-paced, multi-project environment.Industry Knowledge: Deep understanding of industry best practices and standards.Education: A bachelor's degree in computer sciences, information technology, business, or a related field is preferred. Industry certifications are an advantage.This role is based in Parnell, Auckland. You will love to be in the thick of things, have solid analysis skills as well as excellent communications skills (both written and verbal). You thrive in a collaborative design environment and are able to deal with multiple projects on the go. There will be some local travel as well as the occasional international travel to the Pacific Islands as required. You will have the right to live and work in New Zealand at the time of applying. The successful candidate may be subject to undergo a Police Check and/or Pre-Employment Drug Test.Additional InformationOur NPDL Contribution:Competitive benefits packageOpportunity for development and internal mobilityWonderful Giving (wonderfulgiving.com) - allowing you to donate company money to a cause of your choice.Project Wonderful - staff spend a day in the community helping with various projects.Company focused on wellness and health.If you like to partner with key stakeholders in the business, learn new technologies and work with the team on continuous improvement to support our rapidly growing business, then apply now!
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