Front Office & Guest Services (Hospitality & Tourism)
Are you passionate about customer service, the hospitality industry and thrive in a fast-paced, guest-facing role? If you have proven experience in a customer-facing management role, have relative hotel experience, a keen eye for detail and high standards that have driven your success in hospitality so far and are ready for the next challenge, then we would be keen to speak with you!
We are seeking an enthusiastic and experienced individual to join our team in the dynamic role of Duty Manager at Copthorne Hotel Rotorua.
What we offer:
Career progression and pathway
Discounted hotel rates nationwide
Meals on duty
Uniform provided
About the role:
As a Duty Manager, you'll play a key role in the overall operations of the Front Desk, while liaising with all hotel outlets to ensure a smooth and efficient service for all guests. Maintaining a focused & high level of customer service is paramount.
Pride yourself on your excellent communication skills, staying calm under pressure, and solving problems effectively. Guest comfort and safety are our top priorities, as is promoting outstanding service experiences at all times.
What we're looking for:
Minimum 1 year of hotel front office experience, 2 years of hotel (or similar) experience.
Management or supervisory experience is an advantage.
LCQ, GM, and First Aid Certificates are recommended.
Details:
Part-time position, 30 hours per week
Must be available for weekend and evening shifts
Competitive pay range of $28 - $30 per hour
If you are looking to take the next step in your hospitality career amongst a motivated and successful team, apply now!
To apply for this vacancy, you MUST be a New Zealand citizen or resident. If you have secured the right to work in New Zealand and therefore hold another valid visa, we welcome your application too.
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