Hello all potential candidates, we are expanding our team and are looking for Duty Managers:About Hoppers:Located in the heart of Ponsonby Road, we are a buzzing popular garden bar with a great atmosphere, events, and live music with a strong team culture.Hoppers is a unique venue and Freehouse that celebrates an immersive theme and shares a passion to entertain and thrill every guest, as well as serving the best quality liquor in the country.We are always excited to meet the future stars of our company and once we have you, we do everything we can to keep you! This means a strong culture of recognition and development.Whether you are looking to join an innovative company and lead a team of like-minded people, or just make friends whilst doing a job you love, we want to hear from you.What you can expect:Work with a great teamTraining and developmentCompetitive wage structureCreative training and supportEvent creation and management opportunitiesEasy off-street parkingDuty Manager Responsibilities:Interact with customers to develop loyalty and handle customer concernsEnsure all licenses are current including health, Sale and Supply of Alcohol Act 2012.Ensure staff is following all food control and safety regulationsWork with liquor vendors to develop new productions or promotions for the barSet and maintain standards for safe food handling, cleanliness, and safetyNegotiate with vendors, order supplies, manage inventories, and budgetsCash up tills daily and provide daily digital reportsClose and open venues adhering to the Sale and Supply of Alcohol Act 2012.Duty Manager Requirements:Current Licence Controller Qualification (LCQ)Current NZ managers certificateAt least 2 years of relevant work experienceMixology and cocktail menu creation experience – seasonal specialsKounta POS or modern POS experience preferredExcellent computer, problem-solving, and customer service skillsExceptional communication and interpersonal skillsKnowledge of administrative proceduresKnowledge of stock controlOpen full-time work permit in NZ without any restrictions.Your application will include the following questions:Do you have customer service experience?How many years' experience do you have as a duty manager?Which of the following types of coffee do you have experience preparing?Which of the following statements best describes your right to work in New Zealand?Do you hold a current Motor Vehicle Sales licence?How many years of people management experience do you have?Do you hold a current New Zealand General Managers certificate?How much notice are you required to give your current employer?
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