Parrotdog was conceived in 2011 out of a love for good beer by three guys called Matt. Today, we're continuing to do what they started back then: making approachable, award-winning beer from our rapidly expanding brewery in Lyall Bay, Wellington.Our dedication to doing the right thing keeps our people at the forefront of our business, with our unwavering commitment to quality, approachability and simplicity supporting us in our mission to become New Zealand's most trusted beer brand.We are excited to be looking to hire a Dispatch Manager who will continue to champion our values and lead the dispatch team in focussing on delivering quality beer with quality customer service.Job Description This role is responsible for managing and coordinating all dispatch processes within Parrotdog and plays a crucial role in ensuring smooth operations and relationships between Parrotdog and its Customers. Strong leadership skills, attention to detail, excellent communication and customer service will be crucial in this role.Key responsibilities will include:Direct and coordinate full order cycle while keeping track of quality, quantity, stock levels, delivery times and transport costs ensuring efficiencyStrategically plan and manage systems and processes delivering quality customer service and professionalismLiaise and negotiate with suppliers, manufacturers, retailers and consumersUltimate responsibility for the processing and managing of orders through WMS and ERP systemsEnsure compliance with all relevant regulations and safety standardsOversee the performance of dispatch staff, providing guidance and support as neededCollaborate with other departments, including production and sales, to ensure seamless coordination and communicationMonitor and analyse key performance data to identify areas for improvement and drive quality service and operationsDesired Skills and Experience We are looking for someone with strong organisational skills, leadership experience and a real passion for beer. To be successful in this role, you will needComputer literacy, forklift licence and dispatch experienceStrong leadership and communication skillsHigh standards, a great attention to detail and problem solving abilitiesKnowledge of inventory management systems and logistics softwaresUnderstanding of Health and Safety standards, management & implementationExperience maintaining freight partner and supplier relationsWhat a role at Parrotdog includes:On the job training working in an amazing teamExternal support through EAP ServicesThis is a great opportunity for someone who is keen to make their mark working in one of Aotearoa's largest independent breweries.We are keen to hear from everyone who is interested and see what you're about. Reach out for more information by contacting - ******. You can only apply if you are legally able to work in NZ.Applications will be reviewed as they're received. We look forward to hearing from you soon.#J-18808-Ljbffr