Retail Supervisor - Victoria - 40 hours per week Your Journey As a Supervisor in a Sweaty Betty store, you will support the team to live by the SB values and act as the go-to person in the absence of your manager. You are cool, calm and collected under pressure. Never be afraid to step in; you make it your priority to be a fountain of knowledge on products and standards.Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security. As a lover of SB, you help to bring the brand to life and welcome the chance to spread your passion for the brand both inside your store and outside the community.Please note: this role requires a commitment of contracted hours per week, including some weekdays and weekends. There may also be some evening work.What You'll Be Doing Support the store management team in all aspects of running the store, including; opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all timesAct as a role model for the team by demonstrating a positive attitude and commitment to product knowledgeEnsure exceptional standards of customer serviceTake ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIsMaintain compliance with company policies, including health and safety regulations and inventory managementDrive the store's success by being an ambassador and supporting local marketing effortsMust Haves Experience working in a customer-facing roleFlexible and adaptable, you are comfortable working in a fast-paced environmentConfident to take the initiative and handle situations as they arisePassionate about developing yourself and others, whether inside or outside SBEffective relationship-builderFlexibility to work on the weekend as well as on weekdays, evenings and holiday periodsThe Extras Generous clothing allowanceQuarterly bonuses60% off all Sweaty Betty merchandise25 days holiday (pro-rated if working part-time)Refer a Friend bonus schemeSeason Ticket LoanAccess to Retail Trust – advice & support tooDedicated budget to attend fitness classes (per store)Access to Sample salesHealth Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)Enhanced Family Leave policyCycle to work & Buzz bike schemeOur D&I Commitment We are working to create a culture and team that represents our empowerment mission. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and our world.We want to stand up for what we believe in and give our people a platform to use their voices. To actively listen and learn from what they have to say. This involves focusing on learning, development and progression across the business and being clear on the responsibilities we hold to each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.Our DEI mission is "to embed diversity, equity and inclusion at theheartof our business. To create a culture of belonging that empowers everyone to be their bestauthentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI Committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.Salary £26,520 per annum (plus benefits and generous clothing allowance)Frequency AnnualJob Reference sweatybetty/TP/254491/5088Contract Type Full TimeClosing Date 04 May, 2024Job Category Stores & Customer CareBusiness Unit Retail TeamLocation Unit 10 Cardinal Place,, 90 Victoria Street, London, SW1E 5JL, United Kingdom#J-18808-Ljbffr
