Company Description
Join us at Accor, where life pulses with passion!
As a pioneering in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart , Join us and become a Heartist .
Job Description
COLLEAGUE RELATION
Maintain effective colleague communication channels in the property (e.g., develop daily communications and assist with regular scheduled meetings).
Review progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
Utilize an "open door" policy to acknowledge colleague problems or concerns in a timely manner.
Ensure colleague issues are referred to the Department Manager for resolution.
Provide an advice service to both managers and colleagues on T&C policy, legal requirements, staffing issues, and act as an arbitrator where necessary.
Take active role in projects and teams throughout the Hotel and be prepared to take ownership where appropriate or act as an advisor on any T&C issues. (E.g. Colleagues Welfare, Cafeteria, Sustainability Program, etc.)
Lead, plan and organize generic social and community activities.
Responsible for the smooth operations of the staff cafeteria.
Ensure that BOH including cafeteria, lockers and common areas are always cleaned and up to standard.
RECRUITMENT
With the support of the Recruitment in charge, liaise with Managers to establish their recruitment requirements and ensure recruitment is in line with budget and forecasted levels of business. Follow up with Managers during all stages of the recruitment process, keeping them informed of progress and ensuring that T&C is aware of all actions.
Create requisitions & post positions online through the internal recruitment platform Ines.
Identify the most effective and cost-efficient method of recruitment for all positions – update and maintain the internal notice board with internal adverts, vacancy listings, and update vacancies with the INES Platform.
Involved in the interviewing and hiring of candidates with the appropriate skills, as needed.
Oversee/monitor candidate identification and selection process.
Ensure proper onboarding process is in place for new colleagues (T&C policies introduction, legal documents, locker allocation, job description, name badge, uniform, Timekeeping machine registration, hotel ID, bank application forms etc.).
Ensure creation of email ID is done in a timely manner.
Ensure all new joiners' information is uploaded in HRIS and information is accurate.
Keep accurate record of recruitment status and ensure regular communication with candidates while keeping informed the HOD.
ADMIN
Handle monthly payroll activities in coordination with departmental coordinators and Finance Manager.
Preparation and coordination of payroll budget and payroll forecasts on a monthly basis.
Prepare and send on a monthly basis the labor turnover report, leave balance report, accrual report, and any other reports required.
Ensure all colleagues starting, status change and termination information is accurately completed, entered into the system and communicated to payroll department.
Ensure all colleagues' files are kept up to date - and to ensure confidentiality of employee information is maintained at all times, in line with Data Protection legislation.
Ensure that T&C records (Master Manning list, etc.) are updated on a daily basis.
Maintain a constant level of integrity and confidentiality and ensure the same from the T&C team.
Qualifications
Previous Talent & Culture experience required as a Manager.
Computer literate in Microsoft Windows applications required.
University/College degree in a related discipline is an asset.
Excellent communication and organizational skills.
Strong interpersonal and problem-solving abilities.
Strong work ethics & confidentiality.
Highly responsible & reliable.
Ability to work cohesively as part of a team.
Ability to focus attention on people's needs, remaining calm and courteous at all times.
Ability to maintain confidentiality at all times.
Ability to make adequate decisions, in line with the business level.
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