At Wendy's, we don't just flip burgers! We flip the script on what fast food should be! We're all about fresh, bold flavours and top-notch service that keeps our fans coming back for more. As we continue to shake things up in New Zealand, we need a visionary and highly experienced Director of Operations to join our squad. If you're ready to lead from the front, drive growth, and leave your mark on one of the world's most iconic brands, then this one's for you.The GigAs the Director of Operations, you're not just running the show but setting the stage for success! You'll be the mastermind behind the operations of multiple Wendy's locations, ensuring every single one delivers the ultimate customer experience. You've got it covered, whether it's sales, service, or smashing profit goals. And let's not forget about crafting killer growth strategies and coaching teams to greatness.Responsibilities:Dream up and drive growth strategies that boost sales and kick profits into high gear.Scope out new store opportunities and performance hacks to keep Wendy's ahead of the curve.Keep your finger on the pulse of market trends and performance stats. Continuous improvement is the name of the game!Lead, inspire, and mentor your crew of Area Managers. Help them reach new heights with crystal-clear goals and next-level communication.Be the go-to for feedback, company direction, and all-around motivation.Use your dynamic networking skills to strengthen internal and external relationships.Be the guardian of compliance! Help Area Managers manage business risks and tackle escalations like a pro.Conduct regular audits to make sure every store stays in line with Wendy's standards and regulations.Keep all systems going in the region, monitor store operations like a hawk, and make sure every location is killing it!Roll out new policies, processes, and procedures with style, ensuring everyone is on the same page.Love training? Good! You'll be driving continuous improvement through training programs and slick process improvements.Scout and hire top talent, setting them up for success with stellar schedules and performance goals.Keep morale high with rewards, recognition, and bonuses for those who bring their A-game daily.Be the go-to leader in solving issues, training staff, and keeping each location stocked and on point.Qualifications:You're a multi-site operations legend with a solid QSR (Quick Service Restaurant) or retail background.Numbers? You own them. Budget management, sales, and profit targets are your bread and butter.Leadership is your superpower. You know how to coach, motivate, and guide teams to success.Thrives in fast-paced environments, ready to adapt and lead with flair.Communication wizard who keeps stakeholders engaged and in the loop.What's in it for You?Be part of a global brand with a local heart. This is your chance to put Wendy's New Zealand on the map.Competitive salary, killer benefits, and performance bonuses. Yes, we reward the hustle!Lead, grow, and inspire a team as passionate about serving fresh, high-quality food as you are.Ready to run the show and take Wendy's NZ to new heights? Hit that apply button, and let's make magic happen!Applicants for this position should have NZ residency or a valid NZ work visa.Your application will include the following questions:How many years' experience do you have as an Operations Director?Which of the following statements best describes your right to work in New Zealand?What's your expected annual base salary?How much notice are you required to give your current employer?
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