About the role Reporting to the Deployment Operations Manager, you will be responsible for the initial part of the customer's deployment process with Halter. You will work in the high-performing, cross-functional Launch team, playing a key part in our customer's onboarding experience. You will be directly responsible for delivering the highest quality deployment experience to our farmers. You will work closely with a diverse range of stakeholders; our customers, external contractors and our Launch and Customer Success teams. We are looking for someone who is comfortable working in a dynamic, fast-paced environment where they will be challenged daily and encouraged to think outside the box to create more efficient and scalable processes. To succeed, you must learn quickly, have excellent verbal and written communication skills and work well under pressure and tight deadlines. What your day could look like Conduct radio modelling analysis of farms, creation of install plans and communication of install plans to customers.Timely delivery of the install planning processes to deliver on our deployment milestones and overall deployment schedule.Creation and iteration of efficient and scalable processes within the deployment operations function.Communication with customers, running them through the deployment process steps and answering relevant questions.Coordinating third-party contractor timelines and ensuring quality requirements are met.Continuously improve the broader deployment process to deliver an exceptional experience for farmers.Work cross-functionally across teams to deliver the best outcomes for our farmers.Support the wider launch team on operational activities and special projects for growth.Other tasks from time to time.Who we're looking for The ability to meticulously manage projects from start to finishSomeone who is proficient with using Google Workspace and has the ability to learn software products quickly e.g. surveying toolsExceptional verbal and written communication skills; you will be coordinating with team members and contractors in various regionsGreat attention to detail, you will need to ensure work carried out by contractors and casual employees is to a high standard and completed on timeExcellent time management skills, you will need to prioritise jobs effectively and will be working to set cycle timesA proactive thinker who can identify opportunities and action process improvementsExperience using tools such as Virtual Surveyor, ASANA or similar project management tools and radio frequency planning software would be a bonusThe right person with an exceptional attitude will be able to learn the required technical skills to succeed. So, if you're excited by this role, we strongly encourage you to apply. #J-18808-Ljbffr
