Department Manager - Service/Front EndApply to locations: New Lynn Warehouse
Time type: Full time
Posted on: Posted Yesterday
Job requisition ID: R041652
At Bunnings, you'll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople, and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters to consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun, and make a positive difference – to our customers and the communities where we live and work.
About the role: As a Department Manager (Coordinator), you will demonstrate a high level of energy and a real passion for leading a diverse team in a fast-paced retail environment. Your work will provide meaningful contribution in the achievement of day-to-day coaching of teams to drive business performance outcomes. Creating memorable experiences for our customers is something you focus on every day.
Your store will be your pride and joy - you'll use visual merchandising to your best advantage, aligning this to store marketing plans. This role will involve some public holiday and weekend work.
What's involved: Lead a team of direct reportsSet an example of best service and support the team to deliver friendly and helpful advice to customersCoach the team on the right service behavioursAssist with inducting and training the teamEnsure that merchandising standards fit with business requirementsWho we're looking for: Our ideal candidate will have previous retail leadership experience, leading a department or similar, with a strong passion for customer service and merchandising standards. This role is results-focused, therefore the ability to achieve results by working closely with your team is a must, and you are approachable and confident when interacting with team and customers.
You'll need: Previous experience supervising a team in a fast-paced environmentProven ability to coach and develop others, providing feedback and getting the best out of a teamAbility to be on your feet assisting with customers across a wide range of retail hoursHold an open, honest, and respectful communication styleHave an eagerness to learn about new productsInterested to apply? As part of the recruitment process, you will be required to complete an online chat interview. This will take you just 20 minutes and will need to be completed within 24 hours of submitting your application. Once you've completed it, you'll receive a personality profile which will tell you a little bit more about yourself.
If successful, you will then be invited to complete an online video interview by email. Don't worry, it's only 4 questions and should take you about 15 minutes to complete.
Bunnings strives to ensure everyone is treated fairly, and our team is committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at ****** and a member of the team will be in touch.
You'll be part of a workplace where you'll feel like you belong. There's so much on offer when you're part of our Bunnings team with benefits including:
Our flexible and informal work environment which helps bring balance between work and home.Team discount at Bunnings, OnePass and with other Wesfarmers retailers including Kmart, Target, Officeworks, and Catch.Discounts from corporate partners (such as private health insurance, gyms, car rental) and cost price food and drinks at our Bunnings café.12 weeks paid parental leave, regardless of gender, annual flu vaccinations, and health checks.The opportunity to create a real difference in your local community and environment.Join us and experience Bunnings from the other side of the counter.
Please note that if your application progresses to the reference check stage, you may be required to submit a police check. If your search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.
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