We are currently seeking a dedicated Sales and Service Manager to join our experienced and passionate Papakura management team!What's great about a Sales and Service Manager role at Farmers is the potential to move throughout the store over your time in the role to gain exposure and experience to a wide range of retail offerings. We cover everything from Women's and Men's Fashion to Homeware and Nursery to name just a few. Exposure to this level of variety will set you up well for your future retail career.At Farmers we don't compromise on our presentation or customer service standards so you can rest assured that you will be working amongst high achievers. As part of a small team of Department Managers reporting through to our Assistant Store Manager you will enjoy the benefits of a wider support network both in store and regionally.As the Sales and Service Manager you will:Drive department sales and take full ownership for the teams sales performanceManage, coach, develop and motivate team to exceed sales budgetsLiaise with VM to ensure all visual elements (banners, windows, hot spots) are in place, on time before store openingDrive a customer service culture across departments by ensuring high levels of customer serviceImplement & communicate promotional plans for upcoming eventsWhat we are looking for in our ideal candidate:2+ years' experience in a similar position (Store Manager small store or Department Manager medium to large store)Strong sales coaching competence - proven ability in coaching for sales improvementExcellent team management experience - can motivate and coach a team to improve sales resultsWhat's on offer:We're all about career progression, and supporting our talent through internal succession planning, with many examples of employees that have progressed their career through promotions or transfers across different storesEndless opportunities to grow and develop your skills with ongoing training and developmentThe opportunity to complete nationally recognised qualificationsA comprehensive online learning database specifically tailored to each role in the businessGenerous staff discounts across the Farmers and James Pascoe GroupCompetitive salary and management incentive scheme on offerA workplace which gives you a sense of belongingSupporting Our CommunityFarmers work with a carefully selected group of New Zealand charities to create community-based initiatives to raise awareness, education and funds, to better people's lives.This is a permanent full-time role and will involve weekend work and flexibility for early starts and late nights as part of the management roster.If you are up to the challenge of being a hands-on Department Manager who knows how to lead and motivate your team, build a positive culture, control stock flow, manage reserves and daily merchandising and assist with loss prevention, then we are keen to speak with you.Entitlement to work in New ZealandIn accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information.
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